I discovered some defects on the device from 6 hours of usage and decided to get the replacement right away.
-- there is some white dust around the front camera, I can't even clean it up because it is under the touchscreen glass.
-- Serious screen bleeding on the edge of the top side of the screen. I have tried to use it as pdf viewer in landscape, and the screen bleeding is horribly noticeable under the light with white background & black screens. it's really bothering.
so I just called Google and asked for the replacement, and they said they're gonna send me an email soon. Here are my questions:
-- is there any possibility that Google refuse the request for replacement? (if yes, any other solutions?)
-- If not, how does the replacement work (steps)? I searched up and some people say Google charge another $300 for some fee before giving out the replacement?
-- there is some white dust around the front camera, I can't even clean it up because it is under the touchscreen glass.
-- Serious screen bleeding on the edge of the top side of the screen. I have tried to use it as pdf viewer in landscape, and the screen bleeding is horribly noticeable under the light with white background & black screens. it's really bothering.
so I just called Google and asked for the replacement, and they said they're gonna send me an email soon. Here are my questions:
-- is there any possibility that Google refuse the request for replacement? (if yes, any other solutions?)
-- If not, how does the replacement work (steps)? I searched up and some people say Google charge another $300 for some fee before giving out the replacement?