1. NMCynthia's Avatar
    Hi! So I did a factory reset of my P2 last night, and have been going through everything, trying to get the phone exactly like I had it before. Most everything transfered from the backups I did before resetting it, but still, there's a lot of settings that need tweeking! Right now I have the 3 button setup at the bottom of the screen, and can't find in settings where to change it to two. Also, in Google Play Music, I had 14 purchased albums that disappeared, and I have no earthly idea how to get them back (I'm a total doofus when it comes to knowing how the Google Play Music app works!) Any help would be greatly appreciated!
    12-09-2019 07:27 PM
  2. hallux's Avatar
    For the navigation - Settings > System > Gestures

    In the playlists section of Play Music do you have a Free and Purchased playlist?
    12-09-2019 08:09 PM
  3. B. Diddy's Avatar
    When you open the Play Music app and tap the menu button at the upper left, do you see your Google account listed there?
    12-09-2019 08:20 PM
  4. NMCynthia's Avatar
    Thank you ... I got my 2 button navigation back!

    Yes, when I go to Play music, my account is in the menu. I hit "Music Library> Albums", where my purchased albums WERE, and there's nothing. I have no playlists, I don't subscribe.
    12-09-2019 11:16 PM
  5. B. Diddy's Avatar
    What if you go to the Play Music settings and tap Refresh?
    12-09-2019 11:39 PM
  6. NMCynthia's Avatar
    THAT DID IT!! Thank you SO much!! Woo-Hoo!!
    B. Diddy likes this.
    12-09-2019 11:50 PM
  7. NMCynthia's Avatar
    I dearly love this Community ... you are all so helpful, and I learn so much. Thank you!
    B. Diddy and Fisherguy 01 like this.
    12-10-2019 12:41 AM
  8. B. Diddy's Avatar
    I dearly love this Community ... you are all so helpful, and I learn so much. Thank you!
    It's our pleasure! Glad we could help.
    12-10-2019 01:08 AM

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