Need some help after a Reset

NMCynthia

Well-known member
Jan 18, 2018
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Hi! So I did a factory reset of my P2 last night, and have been going through everything, trying to get the phone exactly like I had it before. Most everything transfered from the backups I did before resetting it, but still, there's a lot of settings that need tweeking! Right now I have the 3 button setup at the bottom of the screen, and can't find in settings where to change it to two. Also, in Google Play Music, I had 14 purchased albums that disappeared, and I have no earthly idea how to get them back (I'm a total doofus when it comes to knowing how the Google Play Music app works!) Any help would be greatly appreciated!
 
For the navigation - Settings > System > Gestures

In the playlists section of Play Music do you have a Free and Purchased playlist?
 
When you open the Play Music app and tap the menu button at the upper left, do you see your Google account listed there?
 
Thank you ... I got my 2 button navigation back!

Yes, when I go to Play music, my account is in the menu. I hit "Music Library> Albums", where my purchased albums WERE, and there's nothing. I have no playlists, I don't subscribe.
 
What if you go to the Play Music settings and tap Refresh?
 
I dearly love this Community ... you are all so helpful, and I learn so much. Thank you!