05-01-2020 01:33 PM
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  1. dannyro77's Avatar
    dannyro77
    I am having serious issues with my pixel 3xl 5ghz band. My laptop and wife's phones both work fine where my phone jumps to connect to the 2.4 network because of signal strength.

    Tried restarting the modem, calling provider, everything but I think it's my particular phone. Any ideas?

    Signal goes in and out literally in the next room where my modem is.
    05-01-2020 01:27 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    You've tested your laptop and your wife's phone in that exact location? 5 GHz has shorter range than 2.4 GHz and doesn't penetrate walls as well.

    Also, do you have a case on? If so, test it with the case off.
    05-01-2020 01:33 PM
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