Preferred Care Option

[Emperor]

Google store is offering preferred Care... $9 monthly or $200 2 years. Curious to see which option you chose and has anyone filed a claim in the past? (If so, how was the experience)

 

[dmxjago]

I never get protection plans but have been lucky since the Nexus 6p. I have had every generation pixel and no issues, however, I have always used cases and screen protectors.

 

[ras47]

I always get AppleCare and now Google Preferred Care. Just the peace of mind is worth it to me.

 

[anon(40376)]

I did not opt for it when ordering and will not opt for it when shipped. If in a year it does not fail chances are good for many more (other than battery). And accident coverage is free with my Visa Platinum card, so long as I pay my phone bill via the same card. Only gives me up to 600 for a replacement if damage, but it's free.

 

[B. Diddy]

I got the $9/mo plan, since it gives up to 3 years of protection, rather than the 2 years for the $200 one-time payment. I have used it in the past (I think when it was Nexus Protect), which came in handy for my Nexus 6P -- they sent me a replacement quickly when my first one went into bootloop, and then when I cracked that replacement's screen a few months later, they sent me a Pixel XL!

To me, $9/month is totally reasonable for the peace of mind it gives me. I also don't like to use a screen protector, so this gives me extra reassurance.

 

[Smokeaire01]

I got the $9/mo plan, since it gives up to 3 years of protection, rather than the 2 years for the $200 one-time payment. I have used it in the past (I think when it was Nexus Protect), which came in handy for my Nexus 6P -- they sent me a replacement quickly when my first one went into bootloop, and then when I cracked that replacement's screen a few months later, they sent me a Pixel XL!

To me, $9/month is totally reasonable for the peace of mind it gives me. I also don't like to use a screen protector, so this gives me extra reassurance.

I bought the same plan for my P6Pro. I've never bought a protection plan for any of my phones but considering these have glass backs which increases the likelihood of at least one cracked or shattered side and the cost, I thought it would be a good idea. I certainly won't mind if I never have to use it.

 

[anon(40376)]

For a front glass it appears to be a twenty minute job to replace. Approx. $180 for the part at this time, includes glass and FPS.

 

[brosko]

I got the $9/mo plan, since it gives up to 3 years of protection, rather than the 2 years for the $200 one-time payment. I have used it in the past (I think when it was Nexus Protect), which came in handy for my Nexus 6P -- they sent me a replacement quickly when my first one went into bootloop, and then when I cracked that replacement's screen a few months later, they sent me a Pixel XL!

To me, $9/month is totally reasonable for the peace of mind it gives me. I also don't like to use a screen protector, so this gives me extra reassurance.

Thank you for this response. So it seems like it's definitely worth it. They took care of you no hassle?

 

[B. Diddy]

Thank you for this response. So it seems like it's definitely worth it. They took care of you no hassle?

I don't recall any problems -- I think it was pretty painless!

 

[brosko]

I don't recall any problems -- I think it was pretty painless!

That's really good to know. Thanks again for your response!

 

[Emperor]

Good info. I'm going to roll with the $9/mo plan as soon as Google has more P6Pro-256gb in stock.

 

[TraderGary]

I always get the $9 protection plan. Over the years I've used it several times for accidental damage. Once I even dropped my phone getting into my car and then backed over it, smashing that sucker flat. Each time Google has express shipped a replacement after my phone call and an email showing them a picture of the problem. From my own experience, I wouldn't be without it.

 

[B. Diddy]

I always get the $9 protection plan. Over the years I've used it several times for accidental damage. Once I even dropped my phone getting into my car and then backed over it, smashing that sucker flat. Each time Google has express shipped a replacement after my phone call and an email showing them a picture of the problem. From my own experience, I wouldn't be without it.

Egad, that was adding insult to injury!:'( Did it then get struck by lightning, then get an anvil dropped on it?

 

[Smokeaire01]

Egad, that was adding insult to injury!:'( Did it then get struck by lightning, then get an anvil dropped on it?

It wasn't a coyote.

 

[B. Diddy]

It wasn't a coyote.

meep meep

 

[Morty2264]

I always get AppleCare and now Google Preferred Care. Just the peace of mind is worth it to me.

I totally agree. My Pixel 5 was the first time I got Preferred Care but I have yet to file a claim. I agree with you that the peace of mind is well worth it!