A few weeks ago, I was able to e-mail myself pictures and view/download them with no issue.
Now, unless I edit them to go on instagram or with another program, my computer will not recognize them. nothing is encrypted on my phone, even on picture details it says "unprotected." Trying to send pictures taken with my phone, unedited or even edited with it's own software are suddenly unsupported file types. This is completely random. I have windows 7 and another laptop that's a bit older with the same OS that says it's unsupported as well.
It won't even show the thumbnail of the image, just the default blank type thumbnail windows uses to say it knows it's a picture.
The format is in jpg. Windows picture viewer will say it's either unsupported or it doesn't have the updates to support it. Paint will say it's an invalid/unsupported bitmap image. NO PHOTO VIEWER will open up the file. I can send pictures to instagram and facebook just fine.
HTC wanted me to use it's sync software and I've read not so great things about it. They wouldn't give me an explanation for any of this, either. Sprint says it might be the device.
Has anyone else gone through this? Why did this so randomly happen? Any fix?
Now, unless I edit them to go on instagram or with another program, my computer will not recognize them. nothing is encrypted on my phone, even on picture details it says "unprotected." Trying to send pictures taken with my phone, unedited or even edited with it's own software are suddenly unsupported file types. This is completely random. I have windows 7 and another laptop that's a bit older with the same OS that says it's unsupported as well.
It won't even show the thumbnail of the image, just the default blank type thumbnail windows uses to say it knows it's a picture.
The format is in jpg. Windows picture viewer will say it's either unsupported or it doesn't have the updates to support it. Paint will say it's an invalid/unsupported bitmap image. NO PHOTO VIEWER will open up the file. I can send pictures to instagram and facebook just fine.
HTC wanted me to use it's sync software and I've read not so great things about it. They wouldn't give me an explanation for any of this, either. Sprint says it might be the device.
Has anyone else gone through this? Why did this so randomly happen? Any fix?