HTC One (M8): Sprint Users, I need SERIOUS help/have some questions.

Freshy03

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Re: Sprint Users, I need SERIOUS help/have some questions.

I'm going through this same thing right now... Called Sprint and went to Sprint store and they tried to charge me a $35 restocking fee to exchange It

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hachsa

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Re: Sprint Users, I need SERIOUS help/have some questions.

I'm going through this same thing right now... Called Sprint and went to Sprint store and they tried to charge me a $35 restocking fee to exchange It

Posted via Android Central App

They shouldn't be since 1) your phone's not working and you shouldn't be past your two-week return policy. 2) I think the restocking fee only applies to exchanging to do a different, not swapping for the same one you have.
 

STARGATE

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Re: Sprint Users, I need SERIOUS help/have some questions.

I'm going through this same thing right now... Called Sprint and went to Sprint store and they tried to charge me a $35 restocking fee to exchange It

Posted via Android Central App

They're crazy!
They should not do that!

Sent From Inside The TARDIS in a Galaxy S4 Away!
 

STARGATE

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Re: Sprint Users, I need SERIOUS help/have some questions.

They shouldn't be since 1) your phone's not working and you shouldn't be past your two-week return policy. 2) I think the restocking fee only applies to exchanging to do a different, not swapping for the same one you have.

Yes!
That is correct!

Sent From Inside The TARDIS in a Galaxy S4 Away!
 

Freshy03

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Re: Sprint Users, I need SERIOUS help/have some questions.

They shouldn't be since 1) your phone's not working and you shouldn't be past your two-week return policy. 2) I think the restocking fee only applies to exchanging to do a different, not swapping for the same one you have.

Thanks I'm going into the Sprint store today to exchange it

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Freshy03

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Re: Sprint Users, I need SERIOUS help/have some questions.

Yeah, I'm a user there too. I got my phone replaced today though.
Thanks!!

Is your new phone working well?? What hardware build # is it?? Mine is a 0005

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hachsa

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Re: Sprint Users, I need SERIOUS help/have some questions.

Is your new phone working well?? What hardware build # is it?? Mine is a 0005

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Yeah it is. But still the same hardware version as before, 0005.

I really think it's a network issue with Sprint =/
 

juststart

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Re: Sprint Users, I need SERIOUS help/have some questions.

I'm having so many problems with the phone and I actually exchanged it for a new one in the store. I want to know if people on Sprint with the S5 are experiencing the same thing. I would totally swap if I knew the S5 worked better.

I think I may have screwed myself because I had the G2 and returned it to wait for the M8. I don't think I can return the M8 for the S5 but my N5 and iPhone never had issues like this. I'm wondering if it's just Spark related issues and I should wait or not.
 

ollieg

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Re: Sprint Users, I need SERIOUS help/have some questions.

Interesting. I was encountering the LTE error on my HTC One M7. It took me awhile to remember the problems started after an OS update.
 

ollieg

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Re: Sprint Users, I need SERIOUS help/have some questions.

Interesting. I was encountering the LTE error on my HTC One M7. It took me awhile to remember the problems started after an OS update.
Dude!
I went back to my old M7, the one that's supposedly been deactivated. It still has 3G working! Shouldn't it be off and my new phone ON?
 

rbreban

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I had the exact same problem with my wife m8. The first day was working fine the next day was unusable. After all options out the table I exchange the phone and walla everything is going well. I convinced her to switch carriers and she was about to kill me. Harman kardon edition.

Sent from my 831C using Tapatalk
 

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