02-14-2015 03:47 AM
35 12
tools
  1. Baker1819's Avatar
    Hello

    I'm having problems with my device right after I update to android 5 (lollipop). The messenger app freezes each time I send a message to someone and not just the app, the whole phone freezes I literally cant do anything on my phone not until the message gets sent. Battery life is also not that great when compared to its previous version 4.4.4. Any advice or help will be very much appreciated. Any work around we can use?

    I'm very disappointed with the new update.
    RzvN and Glen K like this.
    01-29-2015 04:41 AM
  2. Nenad Mirkoski's Avatar
    Using the Facebook messenger app, I came across an issue where when I sent a message on my HTC One M8 running stock android 5.0.1 with sense 6 unlocked, it would sometimes freeze for around 10 seconds, locking up both the app and most of the functionality of my phone.
    Since I've had this issue and have been able to replicate it after using HTC's tool to reinstall my OS and only the messenger app, I figure other people will as well.
    Sorry for the keywords, trying to make this google-able on the chance other people have this issue with their HTC One M8 on lollipop unlocked or developer edition phone using the Facebook messenger app.
    The issue seems to come from the in-app sounds. When my phone is on silent or vibrate, I can send messages without the hang or lag, but as soon as I turn the ringtone volume up passed muted, it starts to go really slow again.
    My solution to this is to go into the fb messenger app settings, and uncheck the box that says "in-app sounds".
    I have sent multiple reports of the bug to Facebook, so hopefully it'll be patched soon enough.
  3. RzvN's Avatar
    You and me both my friend. Disappointed is an understatement. The facebook app is also slow to but the messenger app is just pathetic. It freezes everytime I write a new word. And when I try to close the chat head, my whole phone freezes for 3-4 secs...
    01-29-2015 02:50 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! Try wiping the cache partition, which can be helpful after system updates. No personal data will be lost. http://forums.androidcentral.com/htc...tc-one-m8.html
    01-29-2015 02:52 PM
  5. evansu's Avatar
    No problem here with the battery, actually, on the contrary, my battery lasted longer than 4.4.4 Kitkat,

    I don't use the default messenger by the way, I used the Google messenger for my messenging app.

    Posted via the Android Central App
    01-29-2015 03:17 PM
  6. Whyareallthegoodnamestaken's Avatar
    I had some major lagging problems with swiftkey and Facebook messenger since updating to lollipop. I uninstalled swiftkey and its been fine since. Perhaps your keyboard is the problem.

    Posted via the Android Central App
    01-29-2015 04:12 PM
  7. icebike's Avatar
    My phone was also going through battery much faster.
    I could never really find out which app was using the battery.

    I simply shut down, all the way to power off. Then Rebooted.
    Problem solved. No reason to do Stock Recovery mentioned above.
    01-29-2015 06:39 PM
  8. alexblfc's Avatar
    Same problem here. Everything else is fine, but the FB messenger app lags like crazy when you type text and send it. A good 4-5 seconds of lag before doing anything. The rest of the phone is smooth as hell. Same problem exists with Google's official keyboard and with HTC's Stock keyboard. Uninstalled and re-installed Messenger, rebooted my phone twice, wiped the cache partition in recovery and still, FB Messenger lags like a mother****er.

    Sort it out please HTC/Facebook.
    01-29-2015 07:31 PM
  9. B. Diddy's Avatar
    My phone was also going through battery much faster.
    I could never really find out which app was using the battery.

    I simply shut down, all the way to power off. Then Rebooted.
    Problem solved. No reason to do Stock Recovery mentioned above.
    Agree, a reboot is always one of the first things to try. The cache wipe can be reserved for when a reboot doesn't help.
    01-29-2015 08:51 PM
  10. Simplicity432's Avatar
    Yeah.. I've also have Htc M8 and after updating to android 5 my fb messenger is laging and not working.. Also some other of my friends got the same problem.. We should report this to Htc or something..
    01-30-2015 04:44 PM
  11. icebike's Avatar
    Yeah.. I've also have Htc M8 and after updating to android 5 my fb messenger is laging and not working.. Also some other of my friends got the same problem.. We should report this to Htc or something..
    Everyone complaining about lag is running Facebook. Shut it down, kill of the cached task as well. Or maybe reboot and don't launch Facebook upon power up.

    Run without Any Facebook for a day. See if the phone laggs. If not, it's a Facebook problem, not an HTC problem.
    01-31-2015 12:37 AM
  12. Paul Florian's Avatar
    Hi.

    I have the same problem with the worse battery life on 5.0.1 compared to 4.4.4. Wipe cache didn't help at all. It's more like an iPhone now. Great standby conservation, but huge drop when using the phone. I'm seriously considering taking the phone to the service and get it resofted with 4.4.4. It was pretty much the perfect phone with 4.4.4.
    02-01-2015 08:20 AM
  13. Daverk's Avatar
    Have you made sure that the power hungry apps are off, like gps

    Sent from my GT-P3110 using Tapatalk
    02-01-2015 08:43 AM
  14. neo905's Avatar
    The more I hear about Lollipop the less I want it. I think I'll just wait for Sense 7 and whatever 5.0 build is out. Or get the M9 with it. Kit Kat is way to good on my phone right now to mess around with. New isn't always new and improved.

    Posted via the Android Central App
    02-01-2015 09:04 AM
  15. Simplicity432's Avatar
    You are absolutely right.. With the 4.4 it was great.. Now its very very bad.. Can u downgrade it to 4.4? ..if its possible ill do it without thinking.. Everything worked superb.. Also ive want it to ask you.. In the menu in security.. Do you have option to turn off or on what to show on the home screen.. Cause that option is gone now..now mails, calendar everything is on my locked screen..
    02-01-2015 09:06 AM
  16. Paul Florian's Avatar
    You can find the settings for lockscreen in the sound and notification panel. Last row
    02-01-2015 09:35 AM
  17. Paul Florian's Avatar
    The phone is set to the last detail like it was on 4.4.4. The settings were made after a factory wipe. Just reading the last 3 replies here and posting 2 more I saw 2% flying away.
    02-01-2015 09:37 AM
  18. Simplicity432's Avatar
    Yeah ive found it, thanks.. You are right.. Battery life is terrible..
    02-01-2015 09:59 AM
  19. icebike's Avatar
    Since first posting my battery life complaint in this thread it seems to have solved itself.

    The only thing I can think of was that I let it run down till it shut down by itself. (It wasn't intentional).

    Then I charged it over night with the phone still switched off.

    Next day my runtime has been phenomenoninal again.

    Its at least as good as it was before if not better.

    I don't use Facebook, and lots of people report problems with Facebook being a battery hog and lagging badly.
    02-01-2015 12:37 PM
  20. Glen K's Avatar
    The lollipop update screwed up the battery and messenger for me as well. I'be tried everything from reinstalling the app to even master resetting the phone. I've noticed that while I was watching a stream on Twitch app, the fb messenger chat heads didn't lag anymore. After closing twitch, it started lagging and freezing again after sending messages. Perhaps Messenger has connection problems with the internet?
    I even tried older versions of messenger but no luck, problem's still there. Contacted htc about these issues, I hope to get feedback soon.
    02-02-2015 09:35 AM
  21. UnlockedOnly's Avatar
    my google nexus 4 had some issues with 5.0 update, I'm sorry to tell you folks that when my nexus 4 updated to 5.01 all issues went away. Oh and BTW my Nexus updated to 5.01 I'm guessing close to 1 1/2 months ago. Hang in there folks !!
    02-02-2015 10:48 AM
  22. Paul Florian's Avatar
    Icebike you got lucky. I tried the same thing. Letting it run out of juice and charging it while being off. No luck. Tomorrow I'm taking it back to the shop to they can downgrade it to 4.4.4. No more Lollipop for me.
    02-02-2015 11:34 AM
  23. Baker1819's Avatar
    Update...Battery life is now holding up quite nicely with location services completely turned off with power saving mode turned on it lasted me 26 hours with 22% battery left. Wifi turned on all the time, maybe 2 hours bluetooth turned on and maybe 4-5 hours on mobile data. Facebook messenger is still crappy though.
    02-03-2015 02:02 AM
  24. icebike's Avatar
    Update...Battery life is now holding up quite nicely with location services completely turned off with power saving mode turned on it lasted me 26 hours with 22% battery left. Wifi turned on all the time, maybe 2 hours bluetooth turned on and maybe 4-5 hours on mobile data. Facebook messenger is still crappy though.
    That's good to hear.
    Like you, I run on wifi 24/7 and power savings turned on as well. I also never turn location services off. It really uses very little power, because it knows you are always within 50 feet of your wifi anyway.

    You just have to dial down Facebook interactions. You can probably live without knowing what your friends had for lunch. Its a Facebook problem, don't blame HTC or Lollipop.

    I've been 16 hours on battery, and I have 67% left.
    Bassbiker likes this.
    02-03-2015 03:48 AM
  25. Nenad Mirkoski's Avatar
    Using the Facebook messenger app, I came across an issue where when I sent a message on my HTC One M8 running stock android 5.0.1 with sense 6 unlocked, it would sometimes freeze for around 10 seconds, locking up both the app and most of the functionality of my phone.
    Since I've had this issue and have been able to replicate it after using HTC's tool to reinstall my OS and only the messenger app, I figure other people will as well.
    Sorry for the keywords, trying to make this google-able on the chance other people have this issue with their HTC One M8 on lollipop unlocked or developer edition phone using the Facebook messenger app.
    The issue seems to come from the in-app sounds. When my phone is on silent or vibrate, I can send messages without the hang or lag, but as soon as I turn the ringtone volume up passed muted, it starts to go really slow again.
    My solution to this is to go into the fb messenger app settings, and uncheck the box that says "in-app sounds".
    I have sent multiple reports of the bug to Facebook, so hopefully it'll be patched soon enough.
    Glen K and B. Diddy like this.
    02-03-2015 04:36 AM
  26. Claudiu Ciobanu's Avatar
    To solve the problem, simply Disable In-App sounds from the Facebook Messenger.
    Glen K likes this.
    02-03-2015 05:23 AM
35 12

Similar Threads

  1. Replies: 1
    Last Post: 01-04-2016, 09:30 AM
  2. Replies: 8
    Last Post: 02-11-2015, 10:26 AM
  3. Z3 - Music play app questions????
    By mikeyboy80 in forum Sony Xperia Z3
    Replies: 4
    Last Post: 01-29-2015, 06:55 AM
  4. Replies: 0
    Last Post: 01-29-2015, 04:09 AM
  5. is there a guest mode in lollipop on HTC one m8 sense version ?
    By Hassan Sajid in forum Ask a Question
    Replies: 0
    Last Post: 01-29-2015, 03:42 AM
LINK TO POST COPIED TO CLIPBOARD