Hi all,
I'm using an aging Galaxy Note 4 and looking for a new phone. I'm seriously considering the U11+ or, if I can't import it for a reasonable price, at least the U11. However, I noticed on Amazon that quite a few people have complained about problems when they've had to return or exchange their phones, with many saying customer service couldn't help, and some people (for all intents and purposes) losing their phone because it was in for service for weeks.
My very first smartphone was the Incredible, which I loved. HTC kind of went downhill for a while there, which is why I have the Note 4. But their phones are looking good again, so I wanted to see what current HTC owners thought and whether you'd recommend it.
I'm using an aging Galaxy Note 4 and looking for a new phone. I'm seriously considering the U11+ or, if I can't import it for a reasonable price, at least the U11. However, I noticed on Amazon that quite a few people have complained about problems when they've had to return or exchange their phones, with many saying customer service couldn't help, and some people (for all intents and purposes) losing their phone because it was in for service for weeks.
My very first smartphone was the Incredible, which I loved. HTC kind of went downhill for a while there, which is why I have the Note 4. But their phones are looking good again, so I wanted to see what current HTC owners thought and whether you'd recommend it.