04-14-2017 05:56 PM
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  1. wafkey's Avatar
    When I try to download new apps from Google Play, it reaches 100% and then shows me a error that says:

    Unknown error code during application install: "919"
    12-31-2013 02:35 PM
  2. beeare's Avatar
    deleting the data/data/ entry worked for another app for me too
    How do I do this? I do not want to factory days reset and have the same problem

    Sent from my XT1080 using AC Forums mobile app
    01-25-2014 05:23 PM
  3. Geoffrey Rogers's Avatar

    I just got this msg after I accidentally uninstalled Yahoo Mail & tried to reinstall it. This is on HTC One X. Yes I know it's a discontinued phone. But AT&T screwed my upgrade. Supposed to be in May but now they pushed it back to October. I'm not a fan of ICS 4.1.1 if can help plz lemme know
    01-25-2014 08:49 PM
  4. beeare's Avatar
    This happened to me today after I switched to ART and then went back to Davlik because I wanted to use Whatsapp, which did not work with Kit-kat. When I tried to reinstall Whatsapp, I kept getting error message 24. I have not seen anybody mention this online and I have been looking all day.

    I decided to go to settings, apps, download manager and clear data.

    After this, I tried to download Whatsapp once again and it finally worked.
    01-25-2014 10:56 PM
  5. Anushree Mohan's Avatar
    how do i remove my entry from data/data/entry ?
    01-26-2014 07:44 AM
  6. aj11094's Avatar
    I have a nexus 5 (non rooted), I installed asphalt 8 and decided to download the mod apk with money hack, got the error apk not installed and can't install the apk from play store due to error 24, there is no gameloft folder in data either. can anybody help
    02-24-2014 01:45 AM
  7. bgoman9's Avatar
    Could someone walk me through this? I can't find the data/data folder on my GS4. Looked in the my files application but got nothing.

    Would like to do it without a factory reset or rooting.

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    02-24-2014 11:50 AM
  8. viren89's Avatar
    Okay I'll type different methods- Guys/Girls read this

    Step 1

    Are you rooted ? Yes ? > Download ES File Manager > Go to Android Folder > Data Folder > Data > Delete that Specific folder/app you are trying to reinstall .

    Sometimes the folder just doesn't appear then you are just out of luck.

    Step 2

    Not Rooted ? > Settings > Application Manager > Google Play store (click on it) > Press Clear Data > Press Clear Cache > Restart Phone

    Step 3

    Not Rooted ? > Settings > Application Manager > Google Play store (click on it) > Press Clear Data > Press Clear Cache > Go back > Go to Accounts > Remove Google Account > Restart phone >

    Phone on > Add Google Account again > Try installing it again.

    Now if these steps don't work and you cannot live without the app

    Step 4

    Format Phone as in Factory Reset > Yes you will lose all your data.

    My phone worked after trying Step 2 and I was able to install Zedge app but that method didn't work for theChive app. I do not want to Root or Factory reset my phone so I would live without the app lol
    03-03-2014 12:53 PM
  9. Shinkenred's Avatar
    Unfortunately for me, clearing out cache and data for both Play Store & Google Play Services hasn't worked. Neither has rebooting into recovery to wipe cache & dalvik. And neither has wiping the device completely (and thus reinstalling the ROM); I'm on an LG Optimus S. ICS (4.0-4.0.4) didn't have this problem, but JB (4.1-4.2.2) DID have this problem (encountered in CM10, CM10.1, & SlimBean). It may just be a matter that affects JB & KitKat - I'm currently running CM11 and the problem is still there...along with "Package File is Invalid" and other errors.

    For the most part, rooting your device, getting an app like ES File Explorer or Root Browser, going into /data/data and deleting the app folders is the only alternative...which isn't exactly a surefire thing. (For me, this worked for Zenonia 3-5, but not for Facebook or Inotia 4, for example.)

    Posted via Android Central App
    03-05-2014 07:57 PM
  10. nicki225's Avatar
    yey! fixed it!!
    how did you do it, i'm having problems too with whatsapp

    Can u explain how you did it please, i'm having the same problems with my whatsapp
    03-24-2014 03:44 PM
  11. Requiem Mortis's Avatar
    I had a this error when trying to install Worms 2 Armageddon.....deleting data/data entry for the app cleared it thanks
    04-02-2014 07:11 AM
  12. mahiyakanamansana's Avatar
    I just thought about this awhile ago and this solution worked out for me. You should try it yourself.

    I'm using Samsung Galaxy S4

    Go to Application Manager>All>Contacts Storage. Press clear data.

    Hope it works for you.
    04-13-2014 05:44 AM
  13. tube517's Avatar
    04-14-2014 06:09 AM
  14. Kenneth Jorgensen's Avatar
    Thanks a bunch been through hell with this one. Startet as a insufficient storage problem, but finally i narrowed it down to one app (clean master) which wouldn't install. Tampered with thew folders and as soon as i got the -24 error code, you guys pulled me through! Happy easter!
    Destiny Perez likes this.
    04-19-2014 08:52 AM
  15. MaacGyver's Avatar
    I had this problem with my TF700T. Skype and a few other programs uninstalled themselves, showing this error when reinstalling was attempted. I was able to correct it by running the recovery tool (Hold Power & Vol. Down when off to boot, then press Vol. Up to select the first option,"RCK".), All programs were able to be installed correctly without wiping data. If your device has this option, I hope this helps.
    04-24-2014 02:27 AM
  16. Ninad Thakare's Avatar
    Hi, I too got the same "error code-24 " while installing the app. I dont see any /data/data folder. Its just /data, & I cant afford to make it root, as its my dam new Nexus 5. Any other solution rather than Root.
    05-17-2014 01:30 AM
  17. beeare's Avatar
    This happened to me today after I switched to ART and then went back to Davlik because I wanted to use Whatsapp, which did not work with Kit-kat. When I tried to reinstall Whatsapp, I kept getting error message 24. I have not seen anybody mention this online and I have been looking all day.

    I decided to go to settings, apps, download manager and clear data.

    After this, I tried to download Whatsapp once again and it finally worked.
    This worked for me. There's a lot messages on this thread, so not sure if you read them all.

    Sent from my XT1080 using AC Forums mobile app
    Attached Thumbnails Unknown Error code during application install: "-24" Help?-1401364154803.jpg  
    miracleee likes this.
    05-29-2014 06:49 AM
  18. Elvin Zeynalov's Avatar
    I tried all 4 steps. But it is not still working. My phone is Huawei Ascend G610 U-20
    06-05-2014 11:28 AM
  19. snoopy2210's Avatar
    My minecraft won't download I mean I tryed downloadling the new minecraft and it says error code 24
    06-14-2014 12:11 PM
  20. bithiahhh's Avatar
    I had the same problem installing whatsapp. I tried removing the app entry from data/data/com.whatsapp. It worked! Try out
    Cheers!!
    How do you do that?
    06-15-2014 08:51 AM
  21. Toohey Bell's Avatar
    I factor reset but same thing happened

    I just thought about this awhile ago and this solution worked out for me. You should try it yourself.

    I'm using Samsung Galaxy S4

    Go to Application Manager>All>Contacts Storage. Press clear data.

    Hope it works for you.
    I tryed that and still have error 24
    06-17-2014 06:21 AM
  22. Abdul Meyer's Avatar
    I tryed that and still have error 24
    I have a Sony Xperia Z1 Kitkat 4.4.2
    What worked for me was searching in the data/data folder for any references of the installation folder/file.
    In my case i had an issue with Ice age.
    The installation folder is called -> com.gameloft.android.ANMP.GloftIAHM
    I searched for IAHM
    found 1 file -> deleted the file
    tried to install again and it worked.
    06-23-2014 03:43 AM
  23. c3ajeff's Avatar
    I have a [rooted] Samsung Galaxy Note II. I recently went from 4.1.1 to 4.4.3 with a cyano ROM update. Everything - I mean everything went perfect except Facebook wouldn't install. (Code -29) I did all the things suggested in the thread but none worked - not even a factory reset, and here's why: I had my backup settings set up to restore my apps automatically - and it restored the corrupted app (Facebook in this case) right after after the factory wipe. So, once I figured that out... I simply unchecked the restore automatically and the first thing I did was install Facebook. Then I set it to restore and rebooted and wha-lah - joy!
    07-26-2014 03:53 PM
  24. Wahid Safdari's Avatar
    I have the same problume
    Can u tell me how did u fixed it ??
    08-24-2014 12:45 PM
  25. Frank Piscitelli's Avatar
    I ran into the same issue last night after uninstalling/reinstalling Words with Friends. The reason I uninstalled it was because after adding random people to play I kept getting the "Words has stopped" error, so I cleared the cache, uninstalled/reinstalled, but I couldn't get past the downloading process because the "Unknown error code during application install -24". Before I emailed Google Play I searched the problem online. I did the following steps: Cleared cache/data in Google Play and the Download Manager,uninstalled updates, went to Accounts > Google > Accounts > removed account. Then, I rebooted the phone, added my account again, went to try and download/install Words with Friends --- issue unresolved. When I went to the Google Play website to check it showed Words with Friends as being installed. Hmm? I even tried switching to another G-mail account..same issue. Actually that is what the lady said that's what could be causing the issue. I doubt that because I never used my other G-mail account to download apps. I am using an un-rooted Samsung Galaxy S4 with the latest software updates. Is there anything else I could do?

    Thanks,

    Frank
    08-24-2014 11:10 PM
123 12345

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