12-13-2018 06:29 AM
28 12
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  1. AC Question's Avatar
    Hi All,

    The WiFi and Bluetooth capabilities on my LG G3 phone randomly stopped working yesterday and both connections won't turn on. I have tried to enable both connections, but the phone either lags out or does not recognize the command. This isn't the problem of the LG G3 not recognizing networks or finding Bluetooth devices, but both connections won't even enable.

    Has anyone had this issue and if so, how did you resolve it? I've tried factory resetting and that did not remove the issue at all.

    Thank you!
    10-16-2015 11:41 AM
  2. Deer1ng's Avatar
    Hi,

    Exactly the same thing here. Both Wi-Fi and Bluetooth randomly stopped working and seem to be on an endless loop trying to connect, destroying my battery.

    I am with Vodafone, I am also getting endless messages through advising that 'it looks like I've changed my sim' and giving me update txts.

    I've not updated updated anything recently either which I know can often be the cause of these things.

    It's driving me insane.
    10-16-2015 12:26 PM
  3. Pat Kerby's Avatar
    Mine did the same thing for almost a month, I had to restart the phone 3 times and then I called Verizon 1-800-922-0204 and got the tech support to document it......then after the 3rd time I called them they had me call LG and they wanted me to send my phone into them for 3-5days! I didn't cause I need it for work......then I got the Android update 5.1.1 now it works!

    Posted via the Android Central App
    10-17-2015 04:13 PM
  4. jan124chen's Avatar
    Hi All,

    The WiFi and Bluetooth capabilities on my LG G3 phone randomly stopped working yesterday and both connections won't turn on. I have tried to enable both connections, but the phone either lags out or does not recognize the command. This isn't the problem of the LG G3 not recognizing networks or finding Bluetooth devices, but both connections won't even enable.

    Has anyone had this issue and if so, how did you resolve it? I've tried factory resetting and that did not remove the issue at all.

    Thank you!

    Hi guys,

    I had the same problem. After i had searched over the internet, i found out it might be a hardware problem.

    The main problem is that the LG G3 wants to open bluetooth andwifi at the same time.

    How to fix it?
    Reboot your phone, and press volume down until your phone is in safe mode.
    Now go to settings and turn off bluetooth.
    Turn on your wifi.
    Turn off safety mode and reboot your phone.

    Cheers.

    Regards,

    Jan
    12-16-2015 04:13 PM
  5. Nadav Goldstein1's Avatar
    Hi... Safe mode didn't sort it up. Still doesn't let me turn on or off the BT or Wifi... just trying to connect them both together (sometimes it appear that its trying to get only the Wifi on... and still doesn't success to do so)

    so disappointing... i'm traveling in Sout-East Asia right now and if i wont be able to solve this problem ill have to buy a new phone... (i'm writing this from a freaking internet cafe......)

    ananniia likes this.
    01-09-2016 09:06 PM
  6. Kesli_47's Avatar
    Did you ever figure out how to resolve this? I've had the same issue since the Fall.
    02-04-2016 04:27 AM
  7. Nadav Goldstein1's Avatar
    Did you ever figure out how to resolve this? I've had the same issue since the Fall.
    I solved it... Brought an awesome Lenovo Vibe X3. Half the price of the big company's and great spec
    02-04-2016 05:05 AM
  8. Woody Collins's Avatar
    I like your solution, buy a new phone! I am traveling in DR Congo and I can turn on the wifi. And I suspect the BT is not working either since I can't see my phone with my laptop.
    06-07-2016 04:17 AM
  9. dar4's Avatar
    Did you ever figure out how to resolve this? I've had the same issue since the Fall.
    So were you able to resolve the problem because i am getting the same problem
    07-02-2016 03:59 PM
  10. adamS82's Avatar
    Hi guys i can see this problem is on lg only or mostly on Lg, i have my Lg v10 i updated to 6.0 a month ago and just few days ago my wifi and Bt stops working looks like is something wrong with the software or with the module, i try to do hard reset (few times) and nothing anyone know how to manually downgrade software to lolipop? I think maybe this is the issue.
    07-09-2016 04:21 AM
  11. papakevin1963's Avatar
    Just wanted to say thank you for the post. I did what you said and my wifi and hotspot now work. Thanks
    08-10-2016 03:37 PM
  12. RichardsonVix's Avatar
    It´s a software or hardware problem?

    The solution using "safe mode" works fine?

    Another option to test is downgrade (ou upgrade) Android version to correct with correct modem driver.
    08-31-2016 10:05 AM
  13. NimbleWeasel's Avatar
    hey,

    i am not sure if this is still alive, but i had the same problem myself, i *believe* i fixed it now, wrote a summary of everything i did here, hope it may help:
    [Q&A] WiFi stuck on turning on; MAC 02:00:00:00:00:00; G2 G3 G4 G5 Nexus5 Nexus 7 etc
    08-31-2016 10:45 AM
  14. brysclar's Avatar
    I have a D850 with the same problem. I spent hours researching and tried every software solution I could find. Nothing worked. I put a new battery in it today, and WiFi and Bluetooth turned right on. Root cause could be as simple as a bad battery. Give it a shot. Worked for me.
    09-01-2016 10:29 AM
  15. blckz28's Avatar
    Replacing the battery worked for me too.
    10-24-2016 11:41 AM
  16. Stanley Cheung's Avatar
    Got the same problem here. Refering to another forum discussing this issue, this problem has nothing to do with software. It's a totally hardware problem: the chips for BT/wifi! My solution is, after reading....
    [Q&A] WiFi stuck on turning on; MAC 02:00:00:00:00:00; G2 G3 G4 G5 Nexus5 Nexus 7 etc
    putting some paper card directly on the chips responsible for wifi and bt functions, in order to apply some pressure on the chips. Your can locate the chips by reading the service manual of LG D855.
    10-26-2016 11:25 AM
  17. georgelatour's Avatar
    I had the problem on my lg tablet. I realized my bt was off. I turned it on and now the wifi works again.
    12-25-2016 04:47 PM
  18. STOIL's Avatar
    I found solution for this.Open the phone and locate the chip for wifi,bluetoth.You mast have heat gun.Set the temperature in 250 and heating the chip for 2 minute and pres the chip bot not verry strong to motherboard.Leave for 5 minute and testing.Everything working again for me.Also you can ad termopaste in procesor for good cooling




    LG G3 - WiFi and Bluetooth won't turn on, why?-lg-g3-disassembly-10.jpg
    01-22-2017 01:25 PM
  19. Atira81's Avatar
    I also have the same problems here....no matter what i tried and do....it doesnt work....
    02-22-2017 04:59 AM
  20. Georgi Demirev's Avatar
    I solved the problem with install android 7. I have 2 lg g3 both worked perfectly. Also if you install Android 4 you fix the problem. Enjoy...
    03-29-2017 01:25 PM
  21. etienneoscaroscar's Avatar
    please can i have the tuto four install android 7 on lg g3 with the firmware
    05-03-2017 03:59 AM
  22. Georgi Demirev's Avatar
    05-03-2017 07:20 AM
  23. Oliver_22's Avatar
    Hi guys,

    I had the same problem. After i had searched over the internet, i found out it might be a hardware problem.

    The main problem is that the LG G3 wants to open bluetooth andwifi at the same time.

    How to fix it?
    Reboot your phone, and press volume down until your phone is in safe mode.
    Now go to settings and turn off bluetooth.
    Turn on your wifi.
    Turn off safety mode and reboot your phone.

    Cheers.

    Regards,

    Jan
    YOU ARE A GOD ! It works ! <3
    05-22-2017 08:45 AM
  24. Jarrie's Avatar
    Try this..go to settings > general > storage > cached data > yes then restart

    Hopefully it helps..thanks
    08-18-2017 10:33 AM
  25. kalunayake's Avatar
    Hi guys,

    I had the same problem. After i had searched over the internet, i found out it might be a hardware problem.

    The main problem is that the LG G3 wants to open bluetooth andwifi at the same time.

    How to fix it?
    Reboot your phone, and press volume down until your phone is in safe mode.
    Now go to settings and turn off bluetooth.
    Turn on your wifi.
    Turn off safety mode and reboot your phone.

    Cheers.

    Regards,

    Jan
    Wow... This worked for me. I was all ready to get a new phone.

    UPDATE:

    Worked perfectly for a good 5 minutes then it's completely dead now. Even after changing batteries/waiting, etc. Here I come, Zenfone!
    11-18-2017 04:55 PM
28 12

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