1. LouieDeltorchio's Avatar
    About two months ago my rear camera glass shattered so finally last week I replaced it. I also bought a new 16mp camera and installed it at the same time because the camera was blurry. The camera is still blurry and it won't focus, even in the manual mode. The wide angle camera is fine, which is why I'm now confused. I did a factory reset and cleared cache but it's still blurry. I just went back in and put the old 16mp camera in and it's all the same results. Has anyone had this experience?
    12-04-2017 04:29 PM
  2. Mike Dee's Avatar
    About two months ago my rear camera glass shattered so finally last week I replaced it. I also bought a new 16mp camera and installed it at the same time because the camera was blurry. The camera is still blurry and it won't focus, even in the manual mode. The wide angle camera is fine, which is why I'm now confused. I did a factory reset and cleared cache but it's still blurry. I just went back in and put the old 16mp camera in and it's all the same results. Has anyone had this experience?
    Is there a protective plastic film over the replacement lens? Not like the glass protector that comes preinstalled.
    12-04-2017 04:33 PM
  3. LouieDeltorchio's Avatar
    I do not believe so, I took everything off when installing, I just tried to scratch the glass to see if anything was on it but it does not seem so. The weird thing also is that the camera was the same blurry way when there was no glass on it, as I removed all the glass when it first shattered.
    12-04-2017 04:56 PM
  4. flyingkytez's Avatar
    About two months ago my rear camera glass shattered so finally last week I replaced it. I also bought a new 16mp camera and installed it at the same time because the camera was blurry. The camera is still blurry and it won't focus, even in the manual mode. The wide angle camera is fine, which is why I'm now confused. I did a factory reset and cleared cache but it's still blurry. I just went back in and put the old 16mp camera in and it's all the same results. Has anyone had this experience?
    There could be some internal damage when the camera glass cracked. Could you explain how it broke? Also, where did you buy the aftermarket camera replacement? Maybe try a factory reset or try using a 3rd party camera app, could be a software issue. There might be something blocking the camera's view so it's not focusing correctly, maybe remove the glass and try carefully cleaning the lens underneath. A little tiny spec of dirt or oil could put the camera out of focus.
    12-06-2017 03:21 AM
  5. sarrcford's Avatar
    I am having almost the exact issue. The rear glass broke. I have removed the old glass lens cover and thoroughly cleaned the lenses. The wide angle rear lens is fine, however, the normal rear lens will not focus. I have not yet put the new glass lens cover on. I am assuming it has nothing to do with it but maybe I'm wrong. The front camera works fine. Thanks all for your help!
    04-22-2018 06:20 PM
  6. tickerguy's Avatar
    The voice-coil that drives the focus mechanism was probably damaged when the lens cover was broken. There's nothing you can realistically do about this other than replace the camera module.
    04-22-2018 08:07 PM
  7. Cabrenna B's Avatar
    Yes,I am. I had to get both cameras replaced and the focus is blurry still. So disappointed.
    04-28-2018 11:35 PM
  8. Steveschwenke's Avatar
    I am having almost the exact issue. The rear glass broke. I have removed the old glass lens cover and thoroughly cleaned the lenses. The wide angle rear lens is fine, however, the normal rear lens will not focus. I have not yet put the new glass lens cover on. I am assuming it has nothing to do with it but maybe I'm wrong. The front camera works fine. Thanks all for your help!
    Have the exact same problem. Dropped camera and glass guard broke . I removed all glass and film and now I only get blurry pics with main camera. Wide angle is ok. Cleaned lense but hasn't changed the resolution . Still blurry. I was never that happy to begin with with the auto on this phones. My note 4 took better crisper and great action shots in auto. Not this camera. My question is does anyone know best place to get a replacement 16 mp camera that's not a generic one
    06-22-2018 09:23 PM
  9. parveen bhalla's Avatar
    I have the same issue. I read that loose cable might be an issue after the phone drop and camera damage. I was thinking to buy a new camera but your experince is holding me back.
    07-03-2018 11:33 AM
  10. Rob b3's Avatar
    I had the same exact issue with my camera after I broke the glass in the back it might sound crazy but what I did was I took a tiny tiny piece of paper and stuck it on the side of the camera that goes blurry and for some reason it keeps you focused and it's small enough where it doesn't come out and it doesn't affect anything in a negative way
    08-21-2018 05:29 PM

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