06-24-2015 11:03 AM
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  1. AC Question's Avatar
    AC Question
    My Motorola Moto G screen stays black and locked when I receive some incoming calls. I'm unable to answer them and if I try and open the phone the call is dropped. I'm on O2 and this problem seem intermittent with no pattern that I have noticed. Any suggestions?
    06-24-2015 10:13 AM
  2. Javier P's Avatar
    Javier P
    Go to settings - accessibility and make sure that the option "power button ends call" is unchecked.
  3. Javier P's Avatar
    Javier P
    Ambassador
    Go to settings - accessibility and make sure that the option "power button ends call" is unchecked.
    Attached Thumbnails Why am I unable to answer calls on my Moto G/Android?-1435161890709.jpg  
    06-24-2015 11:03 AM
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