Just wanted to pass on my experience with Motorola.
I was using the coupon for the Xoom when it was active and had it in my cart in the final stage after address and credit card info. I took a call but left it on my screen and when I came back and hit purchase Motorola had canceled the coupon but my screen still said showing 599.99. I hit purchase and it purchased it for 799.99. I contacted Motorola and told them what happened and they were very nice and said they would honor it and they were sorry for the mix up. My Xoom finally shipped and I will get it for 599.99 with the upgrade in shipping and the gel case. Awesome customer service. Great job Motorola
I was using the coupon for the Xoom when it was active and had it in my cart in the final stage after address and credit card info. I took a call but left it on my screen and when I came back and hit purchase Motorola had canceled the coupon but my screen still said showing 599.99. I hit purchase and it purchased it for 799.99. I contacted Motorola and told them what happened and they were very nice and said they would honor it and they were sorry for the mix up. My Xoom finally shipped and I will get it for 599.99 with the upgrade in shipping and the gel case. Awesome customer service. Great job Motorola