Question Home Screen contacts icon problem


Feb 1, 2011
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My MOTO g 5G 2020 updated to Android 13 and now when I add a contact shortcut icon to the home screen all I can get is a large round white icon with a centered letter and I am not able to add any ID text below the icon. Initially, when "Add to Home Screen" is activated, the screen now shows an individual 3 x 3 icon that will be added to the home screen. All my previous contact shortcuts are round corner squares only about 1/4" x 1/4" with the contact name text across the bottom of the icon. How can I fix this problem?