1. jc924's Avatar
    My phone will not save screenshots. It says "Cannot save screenshot due to insufficient storage." I have cleaned out everything and have 14 GB of internal storage free. I should have plenty of storage available for screenshots. Could this be related to the fact that my camera keeps shutting down as soon as I open it?
    05-11-2017 06:04 PM
  2. badcat's Avatar
    A couple of things to try. Install a different camera app like Open Camera and see if that works and also try wiping the cache partition. Wiping the cache partition is an easy and safe (you might lose a few settings but won't lose any data) thing to try.

    https://www.androidpit.com/how-to-cl...n-the-nexus-5x
    05-12-2017 09:03 AM
  3. Russell_Sims's Avatar
    My phone will not save screenshots. It says "Cannot save screenshot due to insufficient storage." I have cleaned out everything and have 14 GB of internal storage free. I should have plenty of storage available for screenshots. Could this be related to the fact that my camera keeps shutting down as soon as I open it?
    You need to free of your spaces if you still have the problem then you might need to reset of your phone
    05-14-2017 09:57 PM
  4. jc924's Avatar
    Did the factory reset and that did the trick. Thanks.
    05-18-2017 02:56 PM

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