1. LocationDudeNYC's Avatar
    This phone is awesome!

    After the initial set up I suddenly noticed blank generic icons on my home screen and in folders labeled 'Unknown'. One of them used to say 'Play' when I first started the phone, then it switched to 'Unknown'. I selected it, got a message saying App could not be found would I like to search for it. Selected yes, then the Play store opened. Tried it on other icons but nothing worked.

    Anyone know what's up with this?

    Thanks!
    10-28-2015 07:50 PM
  2. maverick7526's Avatar
    This phone is awesome!

    After the initial set up I suddenly noticed blank generic icons on my home screen and in folders labeled 'Unknown'. One of them used to say 'Play' when I first started the phone, then it switched to 'Unknown'. I selected it, got a message saying App could not be found would I like to search for it. Selected yes, then the Play store opened. Tried it on other icons but nothing worked.

    Anyone know what's up with this?

    Thanks!
    That's how the phone sets up. If you selected 'use old profile' or whatever the option is called it take your last set up and sets it up that way. However you have to download some apps

    Posted via the Android Central App
    polar135 likes this.
    10-28-2015 07:52 PM
  3. LocationDudeNYC's Avatar
    Hmmm...I actually set up a new phone but I just realized what this is. I stopped DL of a bunch of Google Apps. Those blank icons were probably placeholders. Interesting....must be a S'mores, I mean Marshmellow thing. Didn't see that on the Edge+.

    Thanks.
    10-28-2015 08:51 PM
  4. Patrick Schroedl's Avatar
    Hmmm...I actually set up a new phone but I just realized what this is. I stopped DL of a bunch of Google Apps. Those blank icons were probably placeholders. Interesting....must be a S'mores, I mean Marshmellow thing. Didn't see that on the Edge+.

    Thanks.
    This is the new automatic setup assistant in Android 5.0 Lollipop | Android Central

    Between this and Google Now Launcher, it's a lot easier to hit the ground (homescreen?) running than it was in the past.

    fatboy97 likes this.
    10-28-2015 09:00 PM
  5. still1's Avatar
    Hmmm...I actually set up a new phone but I just realized what this is. I stopped DL of a bunch of Google Apps. Those blank icons were probably placeholders. Interesting....must be a S'mores, I mean Marshmellow thing. Didn't see that on the Edge+.

    Thanks.
    This is how the placeholders work
    [Lollipop Feature Spotlight] Restoring Homescreen Apps From Another Device Brings Along Gray Placeholder Icons
    Like said above, that could be placeholders but sometime your phone might backup an apps that might have been removed or not available in play store at all.

    for example your launcher might have backed up a samsung app you placed on the home but those apps might not be available on play store and would show as unknown on restore on your nexus 6p.
    Patrick Schroedl likes this.
    10-29-2015 09:36 AM
  6. LocationDudeNYC's Avatar
    Understood, except nothing was backed up, and the 6P was set up as a new phone. Nothing was carried over from old phone. And when the phone first booted the icon for Play was there. I used it. Then a lot of apps started crashing so I rebooted. That's when the icon became generic.
    10-29-2015 09:54 AM

Similar Threads

  1. [HELP] Photo/video APP connected to facebook
    By mousik in forum Android App Inventor
    Replies: 1
    Last Post: 10-29-2015, 09:29 AM
  2. Replies: 4
    Last Post: 10-29-2015, 04:48 AM
  3. app similar to drafts?
    By fleeper in forum Android Apps
    Replies: 1
    Last Post: 10-29-2015, 12:57 AM
  4. App drawer
    By Bumskull in forum Nexus 6P
    Replies: 2
    Last Post: 10-28-2015, 08:21 PM
  5. Any apps for free texting over WIFI?
    By AC Question in forum Samsung Galaxy S4
    Replies: 0
    Last Post: 10-28-2015, 05:48 PM
LINK TO POST COPIED TO CLIPBOARD