1. mach1man's Avatar
    So went to pre-order the new Active watch 2 today and the gift certificate for $150 that I have doesn't work for pre-orders!!! It's so frustrating! I really wanted to order today to get the watch hopefully early, but now I have to wait until it goes on sale to use the gift cert.

    sorry rant is now over lol
    Soggly likes this.
    09-06-2019 11:10 AM
  2. fredwardnelson's Avatar
    Same, just tried and it doesn't work. I don't mind waiting until it goes on sale though, as long as I can use it on the watch. It doesn't expire until December anyway.
    09-06-2019 11:16 AM
  3. mach1man's Avatar
    Same, just tried and it doesn't work. I don't mind waiting until it goes on sale though, as long as I can use it on the watch. It doesn't expire until December anyway.
    It's defiantly frustrating, I was hoping to pre order and maybe receive it before the 27th. My fear is that when it is released the shipping date will be pushed back into oct due to pre order sales... maybe I'm overthinking it lol. I was hoping to stop by my local Best Buy to see if they have it on display yet just so I can make sure I like the 44mm size
    09-06-2019 11:30 AM
  4. Bkdodger1's Avatar
    Ah man ... Hopefully good when it starts selling .. I believe Sept 26th.. good luck y'all
    fredwardnelson likes this.
    09-06-2019 11:31 AM
  5. clerk's Avatar
    Ah man ... Hopefully good when it starts selling .. I believe Sept 26th.. good luck y'all
    Me too. That sucks and is frankly ridiculous.
    Bkdodger1 and fredwardnelson like this.
    09-06-2019 11:33 AM
  6. Rukbat's Avatar
    I think that's Samsung's middle name.
    09-06-2019 03:24 PM
  7. jrp19's Avatar
    I just got off a chat with Samsung.com, and they told me that since the e certificate was activated before the active 2 watch was released then we can't use the e certificate towards it even after the pre order.
    09-07-2019 12:03 PM
  8. mach1man's Avatar
    I just got off a chat with Samsung.com, and they told me that since the e certificate was activated before the active 2 watch was released then we can't use the e certificate towards it even after the pre order.
    What! That's ridiculous how can I not use a gift card for a purchase once its available... ugh
    09-07-2019 02:30 PM
  9. NIZMOZ44's Avatar
    Yep not happy one bit about this.
    09-07-2019 03:01 PM
  10. methodman89's Avatar
    I just got off a chat with Samsung.com, and they told me that since the e certificate was activated before the active 2 watch was released then we can't use the e certificate towards it even after the pre order.
    That's so wrong. Need to verify this. A consumer gift certificate is covered by consumer laws.
    The 'no applying for items released after activation' is probably illegal.
    Here's a synopsis :
    Federal Gift Card Law

    Thanks to the federal Credit CARD Act of 2009, gift certificates and store gift cards can't expire for five years. However, issuers can still charge an "inactivity fee" if the card has not been used within twelve months. (15 U.S.C. § 1693l–1).
    jay887 likes this.
    09-07-2019 03:10 PM
  11. jay887's Avatar
    I just got off a chat with Samsung.com, and they told me that since the e certificate was activated before the active 2 watch was released then we can't use the e certificate towards it even after the pre order.
    I would take that with a grain of salt
    09-07-2019 03:15 PM
  12. kj11's Avatar
    I was told the opposite...Can't use gift cert on Pre-order!!!-20190907_195639.jpeg
    09-07-2019 06:57 PM
  13. jrsharp70's Avatar
    I tried the code, it says applied successfully. I cancelled the order, since I am waiting for the LTE version, but now it says the code has already been used. LOL
    09-07-2019 08:25 PM
  14. Bkdodger1's Avatar
    I tried the code, it says applied successfully. I cancelled the order, since I am waiting for the LTE version, but now it says the code has already been used. LOL
    Did they send you a new code emailed? I cancelled my initial order and they emailed later on.
    09-08-2019 08:37 AM
  15. badbradd2's Avatar
    I tried the code, it says applied successfully. I cancelled the order, since I am waiting for the LTE version, but now it says the code has already been used. LOL
    You were able to use the coupon code on a pre order of the Active 2 watch?
    09-08-2019 03:46 PM

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