1. rdimedic's Avatar
    This just started recently. When I click on a link that directs me to youtube, it no longer loads the video. YouTube just remains on the home page. I've cleared cookies and cache and still no changes. Anyone have any ideas?
    09-10-2019 01:03 PM
  2. mustang7757's Avatar
    Try in phone settings , reset settings
    This just started recently. When I click on a link that directs me to youtube, it no longer loads the video. YouTube just remains on the home page. I've cleared cookies and cache and still no changes. Anyone have any ideas?
    09-10-2019 01:10 PM
  3. rdimedic's Avatar
    I'm not exactly clear on what you're saying. Could you explain?

    Try in phone settings , reset settings
    09-10-2019 01:12 PM
  4. mustang7757's Avatar
    Sure one second
    I'm not exactly clear on what you're saying. Could you explain?
    09-10-2019 02:20 PM
  5. mustang7757's Avatar
    Go into phone settings and in the search bar type reset > then reset settings YouTube not working-screenshot_20190910-152059_settings-20suggestions.jpegYouTube not working-screenshot_20190910-152107_settings.jpeg
    09-10-2019 02:21 PM
  6. rdimedic's Avatar
    I just tried that and it still doesn't work.
    09-10-2019 02:30 PM
  7. msm0511's Avatar
    Did you try uninstalling updates from the YouTube app in settings, then letting them redownload? Or just Force Stopping the app, then reloading?
    09-10-2019 02:34 PM
  8. rdimedic's Avatar
    Yes I did. It worked a couple times and went back to not working.

    Did you try uninstalling updates from the YouTube app in settings, then letting them redownload?
    09-10-2019 02:35 PM
  9. mustang7757's Avatar
    Type reset app preference and try that , if doesn't work then go into safe mode
    I just tried that and it still doesn't work.
    09-10-2019 02:43 PM
  10. msm0511's Avatar
    Did you ever get your issue resolved?
    09-10-2019 10:31 PM
  11. B. Diddy's Avatar
    09-10-2019 10:37 PM
  12. MzKoKoNY's Avatar
    Happening to me too.
    09-11-2019 09:30 AM
  13. neopolotin75's Avatar
    It's a YouTube issue. Turn off auto updates in play store and dont update the app. The youtube update on 9/5 is the culprit.
    09-11-2019 09:44 AM

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