01-30-2020 11:54 AM
58 123
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  1. RadeonHD's Avatar
    I'm writing this on a Note 9 possibly a few days from the last major system overhaul.

    It's crazy because the Note 9 is more than capable of running whatever you throw it at for the next years to come.

    The Note 8 also capable, but already left behind in the dust.

    Then comes the Note 10. By this time next year, it will also be at the end of its' "life" in terms of "feature" updates.

    It's 2020. I still can't wrap my head around the thought of a device like the Note 10... on the last year of feature support next year because of some antiquated "2 major updates only" policy.

    It sucks even more for late adopters who wait a year or so for prices to drop. They only get 1 major feature update.

    Meanwhile Apple is probably modifying iOS 14 to run on the iPhone 6S as we speak, a now almost 5 year old phone.

    Will this policy ever change? I mean what is the "excuse?" How do you guys feel about that? I know it's been like this for a while now, surely it's time for a revamp.
    J Dubbs and lizette1222 like this.
    01-21-2020 01:26 PM
  2. ZOMMBIE1's Avatar
    I don't care at all. There are never any features with the latest Android version that wow me cause they have already been part of Samsung's software UI for years already. Most of the time the newest version of Android ruins my experience so I don't look forward to them ever.
    01-21-2020 01:41 PM
  3. RadeonHD's Avatar
    I don't care at all. There are never any features with the latest Android version that wow me cause they have already been part of Samsung's software UI for years already. Most of the time the newest version of Android ruins my experience so I don't look forward to them ever.
    That's fair.

    I was annoyed when Android Nougat came out with the battery enhancements, Doze improvements, and under the hood tweaks I couldn't get because the Note 4 got stuck on Marshmallow.

    So in this case by "features" it doesn't always have to be a physical feature or software.
    01-21-2020 01:48 PM
  4. Gary02468's Avatar
    It's expensive to implement and test a new OS version for a device. If Samsung committed to doing that for longer, they'd have to charge even more for an already expensive phone. I prefer new hardware as well as software within a couple of years, so I'm better off with the current policy.

    Will this policy ever change? I mean what is the "excuse?"
    Your preference is just as legitimate as mine, but there are probably more customers like me than like you. By doing what's in the best interests of most customers, Samsung benefits most customers as well as benefiting themselves.
    01-21-2020 06:58 PM
  5. mustang7757's Avatar
    I'm writing this on a Note 9 possibly a few days from the last major system overhaul.

    It's crazy because the Note 9 is more than capable of running whatever you throw it at for the next years to come.

    The Note 8 also capable, but already left behind in the dust.

    Then comes the Note 10. By this time next year, it will also be at the end of its' "life" in terms of "feature" updates.

    It's 2020. I still can't wrap my head around the thought of a device like the Note 10... on the last year of feature support next year because of some antiquated "2 major updates only" policy.

    It sucks even more for late adopters who wait a year or so for prices to drop. They only get 1 major feature update.

    Meanwhile Apple is probably modifying iOS 14 to run on the iPhone 6S as we speak, a now almost 5 year old phone.

    Will this policy ever change? I mean what is the "excuse?" How do you guys feel about that? I know it's been like this for a while now, surely it's time for a revamp.
    I get your point , it sucks if you want keep your device longer , Samsung 2 years /pixels 3 years and iphone 5 year plus I'm assuming ,
    01-21-2020 08:16 PM
  6. Hermes Hidayat's Avatar
    I get your point , it sucks if you want keep your device longer , Samsung 2 years /pixels 3 years and iphone 5 year plus I'm assuming ,
    Nokia 3310 going 20 years strong xD
    01-21-2020 08:40 PM
  7. mustang7757's Avatar
    Nokia 3310 going 20 years strong xD
    01-21-2020 08:52 PM
  8. pgg101's Avatar
    I'm writing this on a Note 9 possibly a few days from the last major system overhaul.

    It's crazy because the Note 9 is more than capable of running whatever you throw it at for the next years to come.

    The Note 8 also capable, but already left behind in the dust.

    Then comes the Note 10. By this time next year, it will also be at the end of its' "life" in terms of "feature" updates.

    It's 2020. I still can't wrap my head around the thought of a device like the Note 10... on the last year of feature support next year because of some antiquated "2 major updates only" policy.

    It sucks even more for late adopters who wait a year or so for prices to drop. They only get 1 major feature update.

    Meanwhile Apple is probably modifying iOS 14 to run on the iPhone 6S as we speak, a now almost 5 year old phone.

    Will this policy ever change? I mean what is the "excuse?" How do you guys feel about that? I know it's been like this for a while now, surely it's time for a revamp.
    Even BlackBerry provided an OS update (albeit security update) in 2018 even though their last BB10 device was released in 2015. 3 years after they announced that BB10 was dead!!

    Pixel or Android One devices are really the only safe Android to buy if updates are important.
    J Dubbs and Thud Hardsmack like this.
    01-21-2020 09:19 PM
  9. RadeonHD's Avatar
    I understand it can be expensive, but it wouldn't exactly kill them to support their "flagship" model of phones for a little while longer than they do.

    In terms of feature support, the flagships have barely seen 15 months of supports. That is a mighty short time for something so expensive. It gets worse the longer you wait to buy.

    Not everyone wants to shell out $1200+ every two years, or be in some constant pay cycle with Jump or Next or whatever those leasomg plans are called.

    I went from the Note 4 to the Note 9. I was planning on doing the Note 9 to the Note 12 but I'm having second thoughts because of Samaungs short software lifespan. I rooted the Note 4 to tie me over for a while (it ran better on custom software than it did stock) so I'll probably do the same with the 9 which is way more capable than the 4.

    New hardware used to excite me, but we've hit a ceiling. Now I'm more about updates and quality of life changes to software over a processor that will load Facebook in 0.7 seconds.

    Ughhh, I'm so conflicted. lol.

    Really appreciate the input this far.
    J Dubbs and DennisOS2 like this.
    01-21-2020 10:31 PM
  10. Ry's Avatar
    The longer the they support an old model, the longer it'll take for you to buy from them again.
    01-21-2020 10:52 PM
  11. Mike Dee's Avatar
    Yeah, its sucks to be in your consumer category because most OEMs abandon software support after 2 OS cycles. Most consumers that keep a phone till it dies don't even notice that they stop getting updates. The consumers who upgrade every 1 to 2 years or less don't care that much either.

    If more people cared and complained or boycotted their products we would see some change to software support.
    J Dubbs likes this.
    01-21-2020 10:55 PM
  12. TOFC's Avatar
    Is it correct that the note 10 + will still get the next android update (android 11)?
    01-22-2020 05:37 AM
  13. Mike Dee's Avatar
    Is it correct that the note 10 + will still get the next android update (android 11)?
    I don't know if they commit to that in writing but based on past history it appears to be the case or expectation.
    TOFC likes this.
    01-22-2020 06:06 AM
  14. Hermes Hidayat's Avatar
    The longer the they support an old model, the longer it'll take for you to buy from them again.
    This makes the most sense.
    01-22-2020 08:44 AM
  15. Mike Dee's Avatar
    This makes the most sense.
    What's surprising is that Apple has a clear advantage in this arena and they don't promote their devices that way.
    01-22-2020 08:50 AM
  16. Hermes Hidayat's Avatar
    What's surprising is that Apple has a clear advantage in this arena and they don't promote their devices that way.
    Well. For me personally. Comparing IOS to Android is like comparing Petrol to Diesel cars. There is no which is better. It depends on the user...

    And if im not mistaken, Apple was sued for slowing doen their device with updates a few years back...
    J Dubbs and NOLATechy like this.
    01-22-2020 08:52 AM
  17. cknobman's Avatar
    I'm somewhere in the middle.

    I get excited about updates that bring new features or enhancements.

    But as long as my phone is running well then I don't consider getting the latest updates a "deal breaker".
    J Dubbs likes this.
    01-22-2020 09:23 AM
  18. J Dubbs's Avatar
    I understand it can be expensive, but it wouldn't exactly kill them to support their "flagship" model of phones for a little while longer than they do.

    In terms of feature support, the flagships have barely seen 15 months of supports. That is a mighty short time for something so expensive. It gets worse the longer you wait to buy.

    Not everyone wants to shell out $1200+ every two years, or be in some constant pay cycle with Jump or Next or whatever those leasomg plans are called.

    I went from the Note 4 to the Note 9. I was planning on doing the Note 9 to the Note 12 but I'm having second thoughts because of Samaungs short software lifespan. I rooted the Note 4 to tie me over for a while (it ran better on custom software than it did stock) so I'll probably do the same with the 9 which is way more capable than the 4.

    New hardware used to excite me, but we've hit a ceiling. Now I'm more about updates and quality of life changes to software over a processor that will load Facebook in 0.7 seconds.

    Ughhh, I'm so conflicted. lol.

    Really appreciate the input this far.
    Like a couple other folks mentioned it's strictly about greed..... the longer Samsung supports their overpriced phones the longer people will keep them. It's all about squeezing every last penny out of you in every way possible They want you to buy a new phone as often as possible, and they'll do whatever it takes to make that happen. That's why I don't buy Samsung phones ;-)

    I won't buy a product from a company I have zero respect for.
    01-22-2020 09:35 AM
  19. mach1man's Avatar
    This is one of the main reasons why Apple from a support stand point is better. They don't expect every customer to upgrade yearly or even bi-yearly, so they show support for the older phones. Apple does know that it has a strong following so a good portion of their customers will want that new flashy gimmick to get them to trade in/up early. While older models, say 3-4 years old my update then as well. I wish Samsung would commit to a longer life on the Note series, they should see it as a Premium Line and want to show how long one could last. I understand that Android is an open platform so for each carrier it needs to modify software, but if you already have the base software figured out then it should really be that hard to modify for the carries... Or just announce that only the unlocked versions will get a longer software update life due to not having to deal with carrier crap.
    lizette1222 likes this.
    01-22-2020 09:42 AM
  20. Mike Dee's Avatar
    Well. For me personally. Comparing IOS to Android is like comparing Petrol to Diesel cars. There is no which is better. It depends on the user...

    And if im not mistaken, Apple was sued for slowing doen their device with updates a few years back...
    My point is not to compare which one is better. Just pointing out they even though they have a clear advantage in this area, they don't tout it as an advantage. This also leads me to conclude that since they don't, they perhaps have figured out most of their consumers don't cling to update longevity.
    01-22-2020 09:54 AM
  21. Mike Dee's Avatar
    Like a couple other folks mentioned it's strictly about greed..... the longer Samsung supports their overpriced phones the longer people will keep them. It's all about squeezing every last penny out of you in every way possible They want you to buy a new phone as often as possible, and they'll do whatever it takes to make that happen. That's why I don't buy Samsung phones ;-)

    I won't buy a product from a company I have zero respect for.
    While true it seems most OEMs follow this trend. Even Google does it but in their case it's a 3 year cycle.
    01-22-2020 09:55 AM
  22. Rickey Shortt's Avatar
    Personally, updates are extremely important to me. That goes for both OS and apps. I obviously want the latest security updates, but bug fixes are also very important and I also look forward to and enjoy any new features and performance improvements, as well as just better user experiences. Admittedly, the latter doesn't always work out that way and updates also sometimes introduce new bugs. But on the whole I'd are they are always a net positive.
    NOLATechy likes this.
    01-22-2020 12:02 PM
  23. NOLATechy's Avatar
    For me it boils down to peace of mind. I have the Pixel 4 XL and I feel fairly confident about doing banking on my phone as I'm on Google Fi with VPN turned on and I have the January update already. I also have the Samsung Galaxy Tab A tablet and the only thing I feel confident about doing on it is playing games. I won't even check my email on that thing. It's basically an expensive toy now. And therein lay he problem. It's not about getting updates to have the latest gestures, or operating system features, it's about "security." These OS updates don't just improve functionality, they improve security. Android 10 has security features built into the OS that Android 9, 8 or earlier don't. Therefore anyone using a phone with Android 9 may be susceptible to firmware/software attacks that someone on Android 10 would not. This is the sole reason I won't buy any other Android device outside of Google's Pixel, because I value those monthly OS and security updates from Google. This is something you just don't get from other OEMs.
    J Dubbs and Rickey Shortt like this.
    01-22-2020 01:58 PM
  24. Ry's Avatar
    Well. For me personally. Comparing IOS to Android is like comparing Petrol to Diesel cars. There is no which is better. It depends on the user...

    And if im not mistaken, Apple was sued for slowing doen their device with updates a few years back...
    And it came out that Apple was throttling as batteries aged but people still think that updates on older iPhones are the only reason they slow down over time.
    01-22-2020 02:03 PM
  25. Ry's Avatar
    Apple keeps their devices on sale for so long too.

    iPhone 8 is the oldest you can buy new from Apple right now.

    But you can still get new iPhones 7 from partners like Best Buy.

    And you can get new iPhones 6S from prepaid carriers like Metro.
    01-22-2020 02:06 PM
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