Note 2 stuck on firmware upgrade encountered an issue screen

[djpay10]

Hey guys
My note 2 ( SGH-I317M) is stuck on the firmware upgrade encountered an issus. please select recovery mode in kies & try again. I hooked it up to kies and tried to fix it but it said "SGH-I317M" does not support initialising. someone please help
thanks

 

[UJ95x]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

Hey guys
My note 2 ( SGH-I317M) is stuck on the firmware upgrade encountered an issus. please select recovery mode in kies & try again. I hooked it up to kies and tried to fix it but it said "SGH-I317M" does not support initialising. someone please help
thanks

Welcome to Android Central
Does this happen when trying to update with an OTA?
Is the phone rooted?

Sent from my Galaxy S4 running SlimKat 4.4.2

 

[djpay10]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

phones not rooted just was playing a game phone turned off so I powered it back up and its stuck on this screen

 

[UJ95x]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

Were you downloading an update?


Sent via Tapatalk

 

[djpay10]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

maybe it was doing a auto update not to sure

 

[Golfdriver97]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

Can you get into recovery or download mode?

From a Sprint Moto X using AC Forums app

 

[djpay10]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

I can get it to download mode

 

[UJ95x]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

I can get it to download mode

Recovery mode doesn't work?
OK, you can flash the stock firmware, and that should fix it, but all your data like pics/apps and such will be deleted

Sent from my Galaxy S4 running SlimKat 4.4.2

 

[djpay10]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

download mode does nothing i let it do its thing for 4 hrs and nothing. how do i flash the stock firmware?

 

[UJ95x]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

download mode does nothing i let it do its thing for 4 hrs and nothing. how do i flash the stock firmware?

Here's a guide from a fellow ambassador ☺
http://forums.androidcentral.com/showthread.php?t=300296

Sent from my Galaxy S4 running SlimKat 4.4.2

 

[djpay10]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

thank you for your help ill try it when i get home from work and let you know how it goes

 

[UJ95x]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

thank you for your help ill try it when i get home from work and let you know how it goes

No problem. Before you do it, plug the phone into the PC and see if you can retrieve any important data you have stored if it's not already backed up

Sent from my Galaxy S4 running SlimKat 4.4.2

 

[djpay10]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

how do I get a copy of my stock ROM ?

 

[UJ95x]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

how do I get a copy of my stock ROM ?

Sammobile or samsung-updates.com

Sent from my Galaxy S4 running SlimKat 4.4.2

 

[djpay10]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

it failed on odin after I put the pda on and hit start only got to the setup connection then said cant open the serial(com) port and it says fail! on the top of odin.... any ideas?

 

[UJ95x]

Re: Note 2 stuck on firmware upgrade encountered an issus. screen

it failed on odin after I put the pda on and hit start only got to the setup connection then said cant open the serial(com) port and it says fail! on the top of odin.... any ideas?

Hmm, OK, but before it failed, it started to flash though, correct?
You can try downloading it again, sometimes there are bad downloads.

Sent from my Galaxy S4 running SlimKat 4.4.2

 

[djpay10]

ya it did ill try again with a new download

 

[djpay10]

failed again said this
<ID:0/004> Added!!
<OSM> Enter CS for MD5..
<OSM> Check MD5.. Do not unplug the cable..
<OSM> Please wait..
<OSM> I317MVLUCMK5_I317MOYACMK5_HOME.tar.md5 is valid.
<OSM> Checking MD5 finished Sucessfully..
<OSM> Leave CS..
<ID:0/004> Odin v.3 engine (ID:4)..
<ID:0/004> File analysis..
<ID:0/004> SetupConnection..
<ID:0/004> Initialzation..
<ID:0/004> Get PIT for mapping..
<ID:0/004>
<ID:0/004> There is no PIT partition.
<OSM> All threads completed. (succeed 0 / failed 1)

 

[UJ95x]

failed again said this
<ID:0/004> Added!!
<OSM> Enter CS for MD5..
<OSM> Check MD5.. Do not unplug the cable..
<OSM> Please wait..
<OSM> I317MVLUCMK5_I317MOYACMK5_HOME.tar.md5 is valid.
<OSM> Checking MD5 finished Sucessfully..
<OSM> Leave CS..
<ID:0/004> Odin v.3 engine (ID:4)..
<ID:0/004> File analysis..
<ID:0/004> SetupConnection..
<ID:0/004> Initialzation..
<ID:0/004> Get PIT for mapping..
<ID:0/004>
<ID:0/004> There is no PIT partition.
<OSM> All threads completed. (succeed 0 / failed 1)

When doing it, you only have PDA selected, right? And F. Reset is off?

Sent from my Galaxy S4 running SlimKat 4.4.2

 

[Golfdriver97]

Try updating Samsung drivers to your PC, different cables and USB ports.

Sent from my Nexus 5 using AC Forums mobile app