A
AC Question
Turned on unlocked phone and now phone is locked and everything is wiped.
I have a Samsung Galaxy Note 2 that is unlocked. Ive had it for two years without any problems. Last night, I plugged my phone in as usual, but when I woke up this morning my phone had a "setup screen". It looked like the phone was brand new, and all my settings, apps, and files are gone. I am still able to use it as a wifi device and call and text, but am unable to use data. I've restarted my phone several times but it doesn't seem to be working. I don't need to recover my files, but just get my phone back to a working state. Please help me!!
I have a Samsung Galaxy Note 2 that is unlocked. Ive had it for two years without any problems. Last night, I plugged my phone in as usual, but when I woke up this morning my phone had a "setup screen". It looked like the phone was brand new, and all my settings, apps, and files are gone. I am still able to use it as a wifi device and call and text, but am unable to use data. I've restarted my phone several times but it doesn't seem to be working. I don't need to recover my files, but just get my phone back to a working state. Please help me!!