e-mail problem, question.

[joedm126]

Both me co-worker and I have the Note 3 using tmobile and verizon fios. We both have the same e-mail problem. When wifi is on we can receive email but not send email. Is there something wrong with a setting? Thanks for the help.

 

[Luisa_L]

what client do You use? I noticed that gmail has problem with sending when I attach files (mostly photos from gallery)

 

[IAmSixNine]

if its an issue sending on WiFi, then your ISP may be blocking the port you use on your email client.
Luisa_L has a good question, what email client are you using and what email domain. Is it yahoo, gmail, hotmail, exchange / work?

 

[joedm126]

We are both using a Verizon account. @verizon.net and it happens both at work and at home.

I forgot to mention that I can send emails from the same account at home with my Samsung tablet.

 

[bclinger#IM]

The system administrator has the capability of restricting operations, file sizes and bunches of other activities.

Via my Note 3

 

[joedm126]

I was able to get it to work by changing the outgoing server settings to match my tablet. This tread did help by making my wonder why one worked and the other didn't. Thanks all.

 

[James_Watson]

Yes, if you can not send email while you can receive, make sure your outgoing server settings are proper at first.

 

[IAmSixNine]

I was able to get it to work by changing the outgoing server settings to match my tablet. This tread did help by making my wonder why one worked and the other didn't. Thanks all.

Sweet, Glad we were able to hlep.