Note 5 - Issue with receiving calls while on WiFi Calling

[Kelly Kearns]

Ok, I have my WiFi to turn off when sleeping and I turned my screen off, turned WiFi calling only, on. Waited like 5 minute and the call came through just fine.

 

[crystinonfire]

Ok, I have my WiFi to turn off when sleeping and I turned my screen off, turned WiFi calling only, on. Waited like 5 minute and the call came through just fine.

and the phone was in airplane mode?

 

[Kelly Kearns]

Not airplane mode but WiFi calling only.

 

[Kelly Kearns]

Let me test again, I might have used WiFi preferred instead of only.

 

[Kelly Kearns]

Ok, tested in airplane mode, WiFi only and screen off. Call came through.

 

[crystinonfire]

Ok, tested in airplane mode, WiFi only and screen off. Call came through.

Thanks for testing. So strange that mine isn't consistent. Do you think it could have something to do with my lack of settings on that one screen?

 

[Kelly Kearns]

Thanks for testing. So strange that mine isn't consistent. Do you think it could have something to do with my lack of settings on that one screen?

I don't know.. I have just switched back to T-Mobile after years, just a few weeks ago. This is the first time I've had WiFi calling.

You probably want to call 611 and ask them why you don't have those settings. Did you by chance do the update today yet?

 

[crystinonfire]

Did you by chance do the update today yet?

No, I haven't done any updates.

 

[Kelly Kearns]

No, I haven't done any updates.

There was a T-Mobile update today. You should do that update and see if that helps with this issue.