1. AC Question's Avatar
    I just got my note 5 and this is the only device in my house that my snapchat or instagram wont work on and I am frustrated because I typically use snapchat to communicate with my friends. I have tried restarting my phone, signing out and signing back in, deleting and reinstalling that apps, forgetting the network, powering off my wifi and back on, completely resetting my wifi, starting new accounts, just about anything you would typically think of doing and nothing has helped. I do not know if this is just happening with the new devices or just some devices because my moms galaxy s6 works perfectly fine, my old s4 works perfect, my brothers ipods work, my dads s5 works but my device is the only one that wont work. So if you got anything im willing to try it because I want my social media to work again. Thanks Zak
    09-07-2015 01:23 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try turning off the security on the router temporarily, to see if that's blocking something.
    09-07-2015 03:02 AM

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