1. fabris40's Avatar
    This is terrible, my brand new Note 7 has a serious issue, it keeps getting into a rebooting loop and it goes on for several minutes! This is a random situation and I can't associate to any particular behavior. Tried to wipe cash partitions with no success, the problem started as soon as I moved some of my old phone (note 4) to the new phone through the smart switch method. After the process was over the rebooting started and it still goes on to day. I reset to factory settings but the problem still keeps on coming back. Any suggestions?
    Thanks
    08-20-2016 07:31 PM
  2. Lobwedgephil's Avatar
    Have you done the software update that was released?
    08-20-2016 07:36 PM
  3. fabris40's Avatar
    What is the latest software. Just received the phone from AT&T with 6.01. Is there an update?
    08-20-2016 07:39 PM
  4. sean8102's Avatar
    What is the latest software. Just received the phone from AT&T with 6.01. Is there an update?
    check your baseband version and see if it matches this. Should also have August security patch level after update.

    AT&T note 7 keeps on rebooting!-pho8f2a.jpg
    08-20-2016 07:42 PM
  5. Lobwedgephil's Avatar
    08-20-2016 07:43 PM
  6. fabris40's Avatar
    Mine says my software is up to date. 6.0.1
    My patch level is dated July 1! Still no sftware update notice!
    08-20-2016 07:58 PM
  7. brothamoveson's Avatar
    Boot into safe mode and see if it does it. If not is more than likely an app that's not compatible with your Note 7.
    08-20-2016 08:01 PM
  8. jeetu4444's Avatar
    Maybe motherboard issue...like the lg g4 had the boot loop issue
    Get it replaced

    Posted via Limited Edition Lumia 950 with Mozo Case or Beautiful Gold S7 Edge or Surface pro 4 or Lumia 1020 or motoe or iphone 5s
    08-20-2016 08:04 PM
  9. fabris40's Avatar
    Would the sd card have anything to do with it? I have a Samsung pro + 64g. May be I will try to remove it and see what happens although I just don't think it's the problem.
    08-20-2016 08:20 PM
  10. fabris40's Avatar
    Try to with no success, but thanks for your suggestion.
    08-20-2016 08:20 PM
  11. jgraves1107's Avatar
    U got Pokemon on it? Mine just started rebooting. I'm on Verizon and yes it's updated.
    08-21-2016 09:21 PM
  12. DravenX2's Avatar
    I have the same problem and it seems to happen more when I have plugged it in to charge.
    08-23-2016 04:28 PM
  13. Gary02468's Avatar
    It's defective. Return it for an exchange.
    08-23-2016 05:05 PM
  14. dpham00's Avatar
    When you reset to factory, did you install anything? If not then it sounds like a defective one and I would get a warranty replacement
    08-23-2016 11:35 PM
  15. brandyboi1's Avatar
    Not with AT&T but i had mine for a week, it had a ton of lag, and went into a bootloop and bricked itself, had to get a replacement. Exactly like this vid

    N930f from australia on july patch
    08-27-2016 06:44 AM
  16. foyzur's Avatar
    Guys, it cant be the motherboard. theres something in the most recent update. we cant all have the same apps installed right? i bought a note 7. they rolled out the updates on the note 7 quite quickly. it kept rebooting. slowlyas each day went by it rebooted more and more until it got bricked. i had a note edge for a while too. a few days ago it had an update. guess what.. same thing happening here. i would suggest we wait for a patch of some sort and make a complaint. i can see that a few more days, and ill have another bricked phone
    10-07-2016 09:55 AM

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