1. durandetto's Avatar
    So I have my lock screen set to irises and fingerprint but sometimes I open my phone and all I have to do is swipe. The little lock at the bottom shows unlocked. If I press the lock, it will lock then I have to use my fingerprint or iris. Anyone else noticing this issue?
    08-25-2016 11:10 AM
  2. Clocks's Avatar
    Do you have any smart lock options enabled? Like connected to bluetooth devices or locations?
    08-25-2016 11:28 AM
  3. jaranda82's Avatar
    I have the exact same issue. I only found out because my 18 month old was playing with my phone and opened it up with swipe. Smart lock is turned off and I have it set to lock immediately when the power button is hit. I took my phone to sprint where I bought it and the cs rep replied that's f'd up hope they fix this issue
    08-27-2016 01:13 PM
  4. shaw1234's Avatar
    Did you check this setting (lock screen and security, secure lock settings)? If you have the first option to something like a minute, it will not need to be unlocked and a swipe will work until that minute passes. I use instant lock when I press power button, and 5 seconds for auto lock for when I'm reading something and the screen turns off. I get 5 seconds to just hit a button to get right back to where I was instead of unlocking again.
    08-27-2016 02:46 PM

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