Samsung pay $20 promotion?

[Tabbiel1989]

So didn't they have a suggestion or offer to put the credit on for you?

The rep I spoke with said in order to receive the credit the transaction needed to be visible on Samsung Pay and that I should contact Citibank. I'm going to give them a call tomorrow and hopefully they can fix it for me. Right now when I look at my card on the Samsung Pay app, it shows no transactions.

 

[Kelly Kearns]

The rep I spoke with said in order to receive the credit the transaction needed to be visible on Samsung Pay and that I should contact Citibank. I'm going to give them a call tomorrow and hopefully they can fix it for me. Right now when I look at my card on the Samsung Pay app, it shows no transactions.

If that doesn't work with your bank, call back Samsung Pay, ask for a supervisor, insist if necessary. See if they can help.

 

[Tabbiel1989]

If that doesn't work with your bank, call back Samsung Pay, ask for a supervisor, insist if necessary. See if they can help.

Thanks, that's a good idea. If all else fails with the bank I'll definitely give that a try.

 

[skatergirl]

I have used it at Walmart a couple times without issue.

So when you used it at Walmart, did you tap the card on a certain part of the terminal?

 

[fgcchevy]

I've used Samsung pay at dollar general to get my $20, then I used it at mom n pop meat market today to spend my $20 Samsung gave me! For me, it was much easier to use at the mom n pop shop, then it was a dollar general. The mom n pop shop, had an old swipe machine.

 

[cwbcpa]

So when you used it at Walmart, did you tap the card on a certain part of the terminal?

I just held mine right where I would normally swipe the card. I have used my debit card and a credit card at Walmart. When I used the debit card I did have to put my pin in, but it worked.

 

[skatergirl]

I just held mine right where I would normally swipe the card. I have used my debit card and a credit card at Walmart. When I used the debit card I did have to put my pin in, but it worked.

Is that Walmart using a chip reader?

 

[wolverine2003]

Is that Walmart using a chip reader?

I think they all are now. It wouldn't matter though. The magstripe on the card tells it that it's a chip card. The magnetic signal being sent from your phone doesn't tell the POS terminal that it is a chip card so it will still process it. When Samsung Pay fails to work for me at Walmart, it has always been the case that the cashier did not press the right button.

 

[uhhh]

Got my $20 from using at Costco but when try using the gift card at Lowes, it didn't work.

 

[skatergirl]

Just used Samsung Pay at a Kroger grocery store and it was faster than any Android Pay transaction. Going to try at the gas pump tomorrow night.

 

[cwbcpa]

Is that Walmart using a chip reader?

Yes. The Walmart that I was at uses a chip reader. I don't know if they have all updated yet, but the two by me have.

 

[wookiee2cu]

When you use the Samsung Rewards card to pay for something do you select a credit card payment on the terminal? I didn't see a code or anything in the email to use it as a debit card.

 

[nobrakes]

When you use the Samsung Rewards card to pay for something do you select a credit card payment on the terminal? I didn't see a code or anything in the email to use it as a debit card.

You set the pin number in the Samsung pay app

 

[nobrakes]

Got my $20 from using at Costco but when try using the gift card at Lowes, it didn't work.

The rewards card didn't work for me in 4 different places. Called the support number and they told me to call Samsung. Samsung didn't know what to do either. They just said they'll get back to me

 

[wookiee2cu]

You set the pin number in the Samsung pay app

Got it, thanks!

 

[Oj467]

I had to have the guy at Bestbuy select credit for mine to work when I used it. Got declined when he chose debit the first time - but this was for a purchase greater than the $20 value of the card.

 

[billykac]

Anyone know how to use the "Card" with an online purchase?
I can't seem to see how to view the entire card number.
I must be missing something here...

 

[amakattak]

I figured it out! Got the gift card almost instantly. Just gotta decide what to use it on now! Did it at best buy btw, was quick and easy.