1. Cary Quinn's Avatar
    In preparation of getting a replacement Note 7, and because I was getting the "Samsung Keyboard has stopped working" error whenever I was going into Secure Folder. I decided to uninstall it and try using My Knox instead until I swap phones.

    While it appears you cannot do backups of Secure Folder directly thru a google or samsung account; when you try to uninstall the app it gives an option to "backup and uninstall". This option transfers all of the files saved or created in the secure folder to a folder on the main system of the phone before removing the app.

    I hope that helps people using SC and trying to figure out how to get their files back out.
    09-19-2016 05:59 PM
  2. sandra_17's Avatar
    Looking for something else & stumbled across this. Considering I'm stillllll waiting for the box to send my replacement N7 back with, I haven't factory reset it. Very useful info. Thanks!
    10-23-2016 08:39 PM

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