09-29-2016 05:03 PM
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  1. pmendu's Avatar
    How long had you had it when this happened? Mine ran pretty warm during light use and got really hot while charging the first 2 days. Now I'm on my 3rd full day, and it seems to have gotten much better. Even streaming HD video while fast charging it stayed pretty cool this morning.
    I got it last Thursday. I think we should compare the temps for the folks who say it is cool all the time, then we can get to bottom of it. It could be the hot temps (100F) in san diego that coud be causing high temps in car usage.
    09-28-2016 11:25 AM
  2. pmendu's Avatar
    I got the Verizon new fixed phone (Green battery icon).

    Just watching some youtube videos on new pipe .. the phone got so warm and you can feel the heat if you hold and even worse place on cheek.. Now I just installed CPU-Z and during idling I am see 130+F.. This seems crazy for an idling phone w/o even doing any games or anything big. I just do browser activties and nothing big.

    Attachment 240848
    Also the key temps to note are the sensors 8 & 9. This is probably what make it very warm to touch. Again this is not charging or anything, just watching youtube videos in car for 20mins or so activity.

    Today I just came to office and did the CPUZ again and noticed sensor 8 & 9 to be 120-122F, phone is nice to hold and place on cheek to talk.
    09-28-2016 11:28 AM
  3. amyf27's Avatar
    Here's mine right at the moment

    09-28-2016 11:35 AM
  4. msm0511's Avatar
    I got it last Thursday. I think we should compare the temps for the folks who say it is cool all the time, then we can get to bottom of it. It could be the hot temps (100F) in san diego that coud be causing high temps in car usage.
    I live in GA and if I use mine outside even just for a few texts it gets really hot fast. I just attribute that to the 95+ temperatures/humidity. I need to dl an app to check the temps. Just haven't done it yet.
    jackash0912 likes this.
    09-28-2016 11:37 AM
  5. pmendu's Avatar
    Could you pls use the CPUZ app so we have consistent reads?
    supreme8124 likes this.
    09-28-2016 12:02 PM
  6. amyf27's Avatar
    Could you pls use the CPUZ app so we have consistent reads?
    Oh ok I didn't realize that. I'll load that one and send the screenshot shortly.
    09-28-2016 12:08 PM
  7. amyf27's Avatar
    I've been charging the phome for about 15 mins now. To me it only feels slightly warm but nothing concerning. These seem high but perhaps it's normal? My phone doesn't feel hot.

    09-28-2016 12:11 PM
  8. Nakrohtap's Avatar
    I am seeing a battery tab to the left of the THERMAL tab on the CPU-Z app. If you click on BATTERY, mine shows 86°,which matches GSAM. If I'm on THERMAL, mine shows around 130 as well. My phone is barely warm.



    09-28-2016 12:15 PM
  9. amyf27's Avatar
    I've been charging the phome for about 15 mins now. To me it only feels slightly warm but nothing concerning. These seem high but perhaps it's normal? My phone doesn't feel hot.

    https://uploads.tapatalk-cdn.com/2016...e64b6af302.jpg
    I checked that app but under the Battery tab and this looks much more like how it feels. It's barely warm.
    09-28-2016 12:15 PM
  10. jbcatl's Avatar
    Sitting at my desk, phone mostly idle. It's cool to the touch.

    new note 7 extremely overheating!-1475083026316.jpg
    09-28-2016 12:17 PM
  11. amyf27's Avatar
    Sitting at my desk, phone mostly idle:

    Click image for larger version. 

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    Tap the battery tab and show that screenshot. Does the phone feel warm? Mine doesnt. It is slightly warm but normal feeling not alarming at all. My son had a bad S6 we just replaced. Now that phone after charging for 2 minutes was literally like a stovetop hot.
    09-28-2016 12:19 PM
  12. jbcatl's Avatar
    Tap the battery tab and show that screenshot. Does the phone feel warm? Mine doesnt. It is slightly warm but normal feeling not alarming at all. My son had a bad S6 we just replaced. Now that phone after charging for 2 minutes was literally like a stovetop hot.
    Here ya go:
    09-28-2016 12:27 PM
  13. jbcatl's Avatar
    Here ya go:
    One more try...
    new note 7 extremely overheating!-1475083909637.jpg
    09-28-2016 12:31 PM
  14. amyf27's Avatar
    One more try...
    Click image for larger version. 

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    I don't know why the thermal screen displays that much higher but from the battery being the main culprit on the note 7 initial massive recall, I'd be more concerned with monitoring the battery tab and the physical feel of the phone (ouch hot vs a little warm)
    09-28-2016 12:33 PM
  15. spasell's Avatar
    I had the same thing happen. I had my IT department start a return process for ANOTHER Note 7. But the next day my Note was actually fine and battery settled in.
    09-28-2016 12:37 PM
  16. jbcatl's Avatar
    I had the same thing happen. I had my IT department start a return process for ANOTHER Note 7. But the next day my Note was actually fine and battery settled in.
    I've had my replacement since 9/19. Only time it's been warm to the touch has been while gaming...
    09-28-2016 12:45 PM
  17. amyf27's Avatar
    I checked mine again now at 60% battery. Battery temp about the same and barely warm. Felt a little warmer earlier but not excessive
    09-28-2016 12:52 PM
  18. pmendu's Avatar




    Just unlocked and took these screenshot.. Not sure if cpuz is reporting correctly, its high for idle phone..
    09-28-2016 12:54 PM
  19. Nakrohtap's Avatar
    I don't know why the thermal screen displays that much higher but from the battery being the main culprit on the note 7 initial massive recall, I'd be more concerned with monitoring the battery tab and the physical feel of the phone (ouch hot vs a little warm)
    Maybe the thermal sensors are monitoring the processor area of the phone.
    09-28-2016 01:00 PM
  20. Noeone415's Avatar
    Mine got up to 104 degrees f d and i started to get worried....but it's was a 100 degrees outside and even hotter in my work van......is it normal to get hot just sitting in backpack on a hot day.....
    09-28-2016 03:53 PM
  21. Tiko7523's Avatar
    mine is around like 95 when i use it for like youtube or web browsing

    but the first day it was tripping out it felt really hot

    the second day i had put the charger on & was using the Navi for like a 1 hour drive and it was really hot.

    I called at&t yesterday they went in my phone to check it out while it was charging and it reached the maximum at like 98 when the screen was on the whole time & they said i don't have a issue its at normal battery.

    i feel like the phone gets really sensitive to heat & to the sun.

    i feel kind of disappointed i wonder if all note 7s are like this i am thinking of swapping it but i don't even know if there is a point to swap or not.
    09-28-2016 04:45 PM
  22. Tiko7523's Avatar
    I got my new replacement Two days ago and I have noticed that the note 7 is getting extremely hot while charging...anyone else with the same problem?
    I just erased my note 7 which was smart switched from my S6 Edge+ & I feel like its working a lot better.........I don't know if that might help you out I don't know.
    09-28-2016 07:14 PM
  23. kabeeo's Avatar
    Mine's fine. Just like the first one I had!
    09-28-2016 07:20 PM
  24. nahoku's Avatar
    Just FYI... The Fahrenheit temp reading of CPU-Z (Thermal tab) is approx 20 degrees higher than it should be. This means your phone (if you're going by Fahrenheit temps) is cooler than you think. Read the Celsius values and do the conversion. It's funny that when reading the Battery tab, the Fahrenheit conversion is correct. CPU-Z has been told about it, (apparently a while ago), but hasn't fixed it yet.
    msndrstood and jbcatl like this.
    09-29-2016 05:55 AM
  25. PeakyBlinder's Avatar
    Got my replacement device yesterday (in the UK) and the battery life is brilliant and no overheating. Again, like my first phone to be honest.
    kabeeo likes this.
    09-29-2016 07:17 AM
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