1. Android Central Question's Avatar
    Hey I have a new Samsung Galaxy S10+ and I cannot get the alarm app Wake Me Up Alarm Clock to go off in the morning. I can get the alarm to work if I set it to five minutes from now but it will not go off if I set it the night before. My phone is always connected to my wireless charger when I sleep. I really love this app because it is very effective on getting me up in the morning. My phone and the app are fully updated my carrier is verizon.
    -Thanks
    07-14-2019 11:34 AM
  2. mustang7757's Avatar
    Hey I have a new Samsung Galaxy S10+ and I cannot get the alarm app Wake Me Up Alarm Clock to go off in the morning. I can get the alarm to work if I set it to five minutes from now but it will not go off if I set it the night before. My phone is always connected to my wireless charger when I sleep. I really love this app because it is very effective on getting me up in the morning. My phone and the app are fully updated my carrier is verizon.
    -Thanks
    Hi, if you can register a account here , me or other members be happy to assist you.
    Once you register we can go over some troubleshooting.
    07-14-2019 11:56 AM
  3. kwjamesblond's Avatar
    I just made an account.
    07-14-2019 12:18 PM
  4. mustang7757's Avatar
    I just made an account.
    Hi, thanks for registering

    Can you post a screenshot of how you have the alarm set up?
    07-14-2019 12:34 PM
  5. kwjamesblond's Avatar
    Here is a screenshot.
    Wake Me Up Alarm Clock No Longer Works With New S10+-cell-phone-alarm.jpg
    07-14-2019 01:01 PM
  6. mustang7757's Avatar
    Here is a screenshot.
    Click image for larger version. 

Name:	Cell Phone Alarm.jpg 
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    Looks ok there , do you have DND or bixby routine enabled ?
    07-14-2019 01:14 PM
  7. kwjamesblond's Avatar
    They show up as disabled in the settings
    07-14-2019 01:43 PM
  8. mustang7757's Avatar
    They show up as disabled in the settings
    Ok , then you try long press the clock app , tap info , then clear Data ,cache and force stop it . See how it goes after that .
    07-14-2019 01:45 PM
  9. williams448's Avatar
    Might want to make sure battery optimization is turned off for the app.
    07-14-2019 05:39 PM
  10. 11B1P's Avatar
    Are the days of the week already turned on? Meaning, what does it look like if you touch Sun for example? How can we differentiate between a day that the alarm is set between a day that is not set?
    07-14-2019 10:37 PM
  11. mustang7757's Avatar
    Are the days of the week already turned on? Meaning, what does it look like if you touch Sun for example? How can we differentiate between a day that the alarm is set between a day that is not set?
    Good point , looks like a theme they installed

    This how mine looks
    First picture Monday-Thursday not on
    2nd picture all onWake Me Up Alarm Clock No Longer Works With New S10+-screenshot_20190714-234746_clock.jpegWake Me Up Alarm Clock No Longer Works With New S10+-screenshot_20190714-234732_clock.jpeg
    07-14-2019 10:50 PM
  12. Galactic Zoo's Avatar
    This app hasn't been updated for quite some time so it may not be supported by Android Pie. It may be worth emailing the developer for assistance
    07-15-2019 06:49 AM
  13. N4Newbie's Avatar
    As someone already mentioned, check to ensure that battery optimization is disabled for the app; it is automatically enabled for most apps, especially older ones that don't "know how" to request the OS doesn't do so.
    07-16-2019 05:32 AM
  14. N4Newbie's Avatar
    Also, it begs the question: why not just use your S10's own clock/alarm clock app? Stock alarm clocks have gotten quite good, you know.
    07-16-2019 05:38 AM

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