Wake Me Up Alarm Clock No Longer Works With New S10+

[Android Central Question]

Hey I have a new Samsung Galaxy S10+ and I cannot get the alarm app Wake Me Up Alarm Clock to go off in the morning. I can get the alarm to work if I set it to five minutes from now but it will not go off if I set it the night before. My phone is always connected to my wireless charger when I sleep. I really love this app because it is very effective on getting me up in the morning. My phone and the app are fully updated my carrier is verizon.
-Thanks

 

[mustang7757]

Hey I have a new Samsung Galaxy S10+ and I cannot get the alarm app Wake Me Up Alarm Clock to go off in the morning. I can get the alarm to work if I set it to five minutes from now but it will not go off if I set it the night before. My phone is always connected to my wireless charger when I sleep. I really love this app because it is very effective on getting me up in the morning. My phone and the app are fully updated my carrier is verizon.
-Thanks

Hi, if you can register a account here , me or other members be happy to assist you.
Once you register we can go over some troubleshooting.

 

[kwjamesblond]

I just made an account.

 

[mustang7757]

I just made an account.

Hi, thanks for registering

Can you post a screenshot of how you have the alarm set up?

 

[kwjamesblond]

Here is a screenshot.

 

[mustang7757]

Here is a screenshot.
View attachment 305425

Looks ok there , do you have DND or bixby routine enabled ?

 

[kwjamesblond]

They show up as disabled in the settings

 

[mustang7757]

They show up as disabled in the settings

Ok , then you try long press the clock app , tap info , then clear Data ,cache and force stop it . See how it goes after that .

 

[williams448]

Might want to make sure battery optimization is turned off for the app.

 

[11B1P]

Are the days of the week already turned on? Meaning, what does it look like if you touch Sun for example? How can we differentiate between a day that the alarm is set between a day that is not set?

 

[mustang7757]

Are the days of the week already turned on? Meaning, what does it look like if you touch Sun for example? How can we differentiate between a day that the alarm is set between a day that is not set?

Good point , looks like a theme they installed

This how mine looks
First picture Monday-Thursday not on
2nd picture all on

 

[anon(10614692)]

This app hasn't been updated for quite some time so it may not be supported by Android Pie. It may be worth emailing the developer for assistance

 

[N4Newbie]

As someone already mentioned, check to ensure that battery optimization is disabled for the app; it is automatically enabled for most apps, especially older ones that don't "know how" to request the OS doesn't do so.

 

[N4Newbie]

Also, it begs the question: why not just use your S10's own clock/alarm clock app? Stock alarm clocks have gotten quite good, you know.