Hey guys, I have just bought a new Samsung Galaxy S3. The phone is awesome, but I think I have a unique problem. The phone's touch screen is only working after boot up, then when I press the lock/power button, then press it again, when the phone's screen comes back on, it's un responsive.
So basically, I boot the phone up. Then when it's ready to go, everything is working fine. The phone is really smooth. Then, when I press the power button to lock the phone, then press it again to turn the screen back on, the touch screen isn't working. The only way the touch screen will start working is if I take the battery out and reboot the phone. And the same thing happens, during the stages of initial start up, the phone's touch screen is nice and responsive, but after locking it for a short moment, the touch screen stops working.
Any advice on what to do? I can't return it because I bought it online and returns aren't accepted, but the phone was completely new. Please help someone, this is entirely frustrating to come upon when getting a new phone.
So basically, I boot the phone up. Then when it's ready to go, everything is working fine. The phone is really smooth. Then, when I press the power button to lock the phone, then press it again to turn the screen back on, the touch screen isn't working. The only way the touch screen will start working is if I take the battery out and reboot the phone. And the same thing happens, during the stages of initial start up, the phone's touch screen is nice and responsive, but after locking it for a short moment, the touch screen stops working.
Any advice on what to do? I can't return it because I bought it online and returns aren't accepted, but the phone was completely new. Please help someone, this is entirely frustrating to come upon when getting a new phone.