1. lynstks's Avatar
    After the 5.1.1 update on my T-Mobile Galaxy S5, the Back and Recent/Menu buttons just plain do not work -- no light, no function. I've tried the recommended fixes in power settings, touch light time in display, activesync, and I've even done a factory reset. I use several apps that are useless to me now because they don't have their own back or menu buttons. Is there no option left besides downgrading to 5.0, where those buttons still worked?
    08-17-2015 11:36 AM
  2. ironass's Avatar
    After the 5.1.1 update on my T-Mobile Galaxy S5, the Back and Recent/Menu buttons just plain do not work -- no light, no function. I've tried the recommended fixes in power settings, touch light time in display, activesync, and I've even done a factory reset. I use several apps that are useless to me now because they don't have their own back or menu buttons. Is there no option left besides downgrading to 5.0, where those buttons still worked?
    Are you on the original T-Mobile (USA) Android 5.1.1 firmware... OF6

    or the newer, bugfix, update for T-Mobile (USA) Android 5.1.1 firmware... OG6
    08-17-2015 12:16 PM
  3. lynstks's Avatar
    Not exactly sure what you mean -- it was the 5.1.1 update followed by the Stagefright update
    08-17-2015 12:56 PM
  4. lynstks's Avatar
    I see what you mean now -- it's OG6
    08-17-2015 12:59 PM
  5. ironass's Avatar
    Have you tried installing a 3rd party launcher, such as Nova Launcher, free from the Play Store, to see if the issue with the 2 soft keys persists?
    08-17-2015 01:23 PM
  6. lynstks's Avatar
    No, haven't ever tried another launcher.
    08-17-2015 04:31 PM
  7. Hassan272's Avatar
    Don't know what might be causing this, probably a firmware issue. However, there's an app called 'Back button' that will grant you access to on-screen navigation buttons, and that could be your fix for the meantime. Give it a try.

    Posted via the Android Central App
    08-18-2015 12:29 AM
  8. lynstks's Avatar
    Never knew that app existed, thanks! It does "back" and "recent" -- still doesn't do "menu", but the back button helps a lot.
    Now if there was just something to give me back a menu within an app without rooting!
    08-18-2015 08:16 AM
  9. ironass's Avatar
    Now if there was just something to give me back a menu within an app without rooting!
    What happens if you long press the left soft key when you are within an app?
    08-18-2015 09:39 AM
  10. lynstks's Avatar
    Absolutely nothing. No light, no function.
    08-19-2015 07:51 AM
  11. IMANUT46's Avatar
    Absolutely nothing. No light, no function.
    Try SETTINGS, DISPLAY, TOUCH KEY LIGHT DURATION. Pick the length.

    Verizon Samsung Galaxy S5 Lollipop 5.0
    08-19-2015 11:14 AM
  12. lynstks's Avatar
    Did that way back, it was in my initial post here. I tried everything I could find before I posted here. Any other ideas?
    08-20-2015 09:22 AM
  13. IMANUT46's Avatar
    Did that way back, it was in my initial post here. I tried everything I could find before I posted here. Any other ideas?
    No. Sorry I missed that.

    Verizon Samsung Galaxy S5 Lollipop 5.0
    08-20-2015 12:50 PM
  14. Andrea Trotta's Avatar
    Same for me, with nexus 4 and the latetest update to 5.1.1
    09-18-2015 03:35 AM

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