1. Stephen Kopercinski's Avatar
    I tried changing my lock screen by putting it on password. Now all of a sudden its just a swipe but when I tried changing that it gives me a password to put in. I don't know the password and cannot change my screen. I've tried changing in by error but you can't do that with a swipe. Someone said I should clear my credentials but I don't know which one
    09-25-2016 06:14 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Unfortunately, this issue crops up with some regularity, and I've never seen a satisfactory solution besides a factory reset. You can try clearing credentials by going to Settings>Security>Clear Credentials.
    09-26-2016 01:43 AM
  3. Tim1954's Avatar
    And today's lesson is, write down your password somewhere safe....
    09-26-2016 03:04 AM

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