Why can't I change the email SOUND notification on my S6?

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why can't i change the email SOUND notification on my S6?

It's a really basic thing, i go into sounds and notifications, ringtones and sounds, email, tap on the email address i want to set, i change the notification sound to what i want, i hear the preview and i'm done. HOWEVER, it will not play that sound. no matter what i do it plays the little bike bell. I've tried to change it directly from email settings, no matter what i do the sound wont change and it wont vibrate. ringtone for phone and text, and everything else changes fine. just not email. i've rebooted, and cleaned cache partition.
 

iseededppl

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Oct 20, 2014
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Re: why can't i change the email SOUND notification on my S6?

Maybe the "bell" sound is from another email app? Gmail perhaps?