Hello all,
4 days ago I went to an aquarium, I took a couple pictures of some starfish in a shallow pool, i put my phone around 4 inches under water for about 15 seconds. That same day I tried to charge with no luck, it's been 4 days and I still can't charge my phone because the "moisture detected" warning appear. I tried this:
-If the phone is wet, wipe it with a smooth cloth and then shake it with the charging port facing down to remove any excess water inside the USB port.
-Don’t blow air into the charging port as the water or moisture may further go inside the device.
-Take a hair dryer and blow warm air for a couple of minutes. Make sure you don’t overheat your device with hot air.
-Now, take a dry piece of cloth any try wiping any possible moisture left in the USB port.
-Finally, reboot your device and plug it into the charging port. You should now able to charge the device normally.
After all that I still can't charge, I have to wireless charge which is annoying. What's the point of having a waterproof device if it I wont be able to charge it for many days?
Besides that problem, now every once in a while a black screen appears with a white "X" on one corner, I believe this is the Oculus screen. The phone thinks it was connected to Oculus sometimes when I try to charge my phone. Please help.
Thanks!
4 days ago I went to an aquarium, I took a couple pictures of some starfish in a shallow pool, i put my phone around 4 inches under water for about 15 seconds. That same day I tried to charge with no luck, it's been 4 days and I still can't charge my phone because the "moisture detected" warning appear. I tried this:
-If the phone is wet, wipe it with a smooth cloth and then shake it with the charging port facing down to remove any excess water inside the USB port.
-Don’t blow air into the charging port as the water or moisture may further go inside the device.
-Take a hair dryer and blow warm air for a couple of minutes. Make sure you don’t overheat your device with hot air.
-Now, take a dry piece of cloth any try wiping any possible moisture left in the USB port.
-Finally, reboot your device and plug it into the charging port. You should now able to charge the device normally.
After all that I still can't charge, I have to wireless charge which is annoying. What's the point of having a waterproof device if it I wont be able to charge it for many days?
Besides that problem, now every once in a while a black screen appears with a white "X" on one corner, I believe this is the Oculus screen. The phone thinks it was connected to Oculus sometimes when I try to charge my phone. Please help.
Thanks!