Here's my story and can't say it will apply exactly to you but it should. Pre-ordered my N7 over the phone with Sprint. Exchanged recalled N7 via Sprint AET. Exchanged my "safe" N7 at a local corporate Sprint store. Mind you the reps here are polite and helpful albeit were pretty busy with customers and others exchanging/returning N7s.
I was on a 24 month installment plan to pay for N7. My options were get a full refund which meant get the 2 installment months I paid for while I had the phone plus taxes I paid initially. The taxes would be sent by check but still needed my ccard I initially used which is weird. In your case they'd give you back what you've paid so far.
I chose to exchange for S7E. What they essentially ended up doing is treating my exchange as a return. Giving my money back. And starting a brand new order with S7E. I actually got those initial 2 N7 installment payments credited back to my Spirit account same day, about $70. Waiting for the check for taxes. Still had to pay taxes for S7E as well.
They may or may not charge you activation but mine was waived. Sorry long winded but hope that made sense for other Sprint users out there
What is a proper procedure for a factory reset before I ship my N7 back to Samsung? Thanks.
I wanted black and could only get silver. What carrier on you on?
I wanted black and could only get silver. What carrier on you on?
Black would have been awesome.. silver? Meh.. it's fine.
The GOLD one though...
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Verizon said they were sending me a box to return my note 7... haven't seen it yet...
Not a problem for me, as I kinda wanna see how this plays out over the next week or 2
Can you imagine being the pilot of the cargo plane taking a full load of note 7s back to wherever their sending them.
That gold is hideous!!! Again, just my opinion. Not knocking those who like it. I just have a personal aversion to phones that don't have all black fronts. It used to not bother me, but now it does. ¯\_(ツ)_/¯ The silver back doesn't really bother me though.
Can you imagine being the pilot of the cargo plane taking a full load of note 7s back to wherever their sending them.
Considering the phone is ~$700, I'm not going to settle for whatever color is available, I'm getting the color I want. VZW was out of stock when I went to exchange my Note 7 for the S7E. As I was waiting at the store for them to order me one in black, a new shipment came in and I was able to get one directly off the truck. Manufacture date 9/27/2016. So yeah, they're still making them. Not sure why T-Mobile is not getting new stock in black (or maybe rep was just unaware).
So yeah, they're still making them. Not sure why T-Mobile is not getting new stock in black (or maybe rep was just unaware).
DBrand front skin...done.
The display on the Note 7 had a higher color gamut and higher brightness levels as well.