T-Mobile Pre-Order Question and Comment Thread

Kalelfromkrypton

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Did you use the app? I got approved right away when I did mine. I got everything with $99 package in less than 3 minutes.

That's what I don't understand. How people are getting instant approval and then instant emails even if they use a different platform for registering the claim. It shouldn't matter how you register the claim.
 

Ds Note 2 Sprint

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That's what I don't understand. How people are getting instant approval and then instant emails even if they use a different platform for registering the claim. It shouldn't matter how you register the claim.

True. I couldn't get the website to work so I read here to use the app, (after I registered on the app), I tried the upgrade and got through with no problem.
 

Kalelfromkrypton

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I did as well. I also used the app. Received my email confirmation as well. Waiting shipping email update! I also did the upgrade for the full package.

The thing with the full package is that even though you "paid" for it, they will not charge you until it ships and if they run out then you're out of luck. They only have 50k units of the $99 bundle, which is 10000% stupid because they had Millions of preorders. I elected the $99 bundle as well but have not recieved an email yet after several hours of being approved and after almost 24 hours of submitting my claim.
 

Ds Note 2 Sprint

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The thing with the full package is that even though you "paid" for it, they will not charge you until it ships and if they run out then you're out of luck. They only have 50k units of the $99 bundle, which is 10000% stupid because they had Millions of preorders. I elected the $99 bundle as well but have not recieved an email yet after several hours of being approved and after almost 24 hours of submitting my claim.

I have 2 day shipping on my order so whenever I'm updated I'll post, if you haven't posted an update for yourself yet. Hope the best for all waiting!
 

daddyd302

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The thing with the full package is that even though you "paid" for it, they will not charge you until it ships and if they run out then you're out of luck. They only have 50k units of the $99 bundle, which is 10000% stupid because they had Millions of preorders. I elected the $99 bundle as well but have not recieved an email yet after several hours of being approved and after almost 24 hours of submitting my claim.

You had a chance to use the app, why didn't you use the app when I told you it was easier?
 

Kalelfromkrypton

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You had a chance to use the app, why didn't you use the app when I told you it was easier?

I had already submitted the claim when I found out it was easier to use the app. People are having issues with the app too. People who have used the app still haven't recieved the email yet. But like I said, it shouldn't matter how you submit your claim.
 

Zendroid1

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I am in CA so I ordered at 9pm on the 29th. The promo says the VR is free if pre-ordered from 3/30. Should I put the date as 3/29 or 3/30 when submitting for my VR?
 

DaBlackman619

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Been having this since last night
55f4a9140c2ba63a54fe73509dab24b5.jpg
 

daddyd302

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So after being so adamant about not paying the extra $130 for the S8+, I caved in.... I decided to keep the S8 and use JoD to jump from my G6 to the S8+. The G6 is a nice phone but I'm not too thrill about it only having 32G. I hope it ships out tonight as the shipping date is from 4-20 to 4-25...
 

Dualmonitors

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What a cute pup! A Whippet?

Ohhhhhh, dear @msm0511, you have no idea what that little compliment and encouragement might do to this thread! :p

That might encourage an avalanche of my sweet baby's pictures! Hah!

Yes, he's a whippet! Very gentle, very affectionate, walks and runs with great grace.

2017-04-20 12.30.19.jpg

Straight out of the camera again.
 

msm0511

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Ohhhhhh, dear @msm0511, you have no idea what that little compliment and encouragement might do to this thread! :p

That might encourage an avalanche of my sweet baby's pictures! Hah!

Yes, he's a whippet! Very gentle, very affectionate, walks and runs with great grace.

View attachment 257361

Straight out of the camera again.

I had 2 Italian Greyhounds for years, and I loved those little guys. Always loved Whippets as well, but never had one.
 

echo_808

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ac9ffd8e812133c9e453e47e58a0b212.jpg
2878140898906429db3d975c7934ad2a.jpg


So I have this. Weird when nothing shows up for the product and status. Says approved (like a min later) but no email either.

And I can't get into my account on the website (stuck at waiting for response)

Might have contact Samsung...
 
Last edited:

grkmanga31

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Finally got a Shipped email from Tmobile at 4:04 A.M. stating it was shipped on 4/20. Contary to that, UPS has the order processed as being yesterday at 5 p.m. or so.

UPS is estimating a delivery today though.....either ways, I am just glad I'll be getting my phone either today or tomorrow.

Hopefully I am still able to sign up for the free VR