08-29-2017 12:27 PM
62 123
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  1. jeffmd's Avatar
    The only person who considers this a lapse in security is op. And if you don't notice someone taking your phone while you are on a call you have bigger problems.
    06-04-2017 11:09 AM
  2. gvndeb60's Avatar
    The only person who considers this a lapse in security is op. And if you don't notice someone taking your phone while you are on a call you have bigger problems.
    So glad you can actually read the comments and be open minded about other people's concerns.

    You are probably that same person that says there should be back doors built into our phones bc "I have nothing to hide." I, on the other hand, would prefer that the locks built into my phone actually work. If my front door lock didn't work, I would get it fixed.

    Thanks for commenting, please move on as your valuable contribution to the discussion has been noted.
    KentuckyHouse likes this.
    06-04-2017 11:16 AM
  3. KentuckyHouse's Avatar
    The only person who considers this a lapse in security is op. And if you don't notice someone taking your phone while you are on a call you have bigger problems.
    Let's say OP works in a job where his hands are occupied but needs to have his phone available at all times. He uses a headset to solve this. So when he receives a call, he answers from the headset. The phone stays in his pocket. Because the screen doesn't lock, his phone is opening apps left and right while he's on the call because the screen activates and doesn't stay locked.

    How hard is that to understand? This isn't about someone taking your phone. It's about not being able to lock the screen while you're on a call.
    gvndeb60, vrndavana and pinkivy98 like this.
    06-04-2017 11:29 AM
  4. Almeuit's Avatar
    Cleaned some posts. Let's get back on topic versus fighting each other k? K.
    06-04-2017 12:14 PM
  5. gvndeb60's Avatar
    Cleaned some posts. Let's get back on topic versus fighting each other k? K.
    Thank you.
    06-04-2017 12:15 PM
  6. Gary02468's Avatar
    Let's say OP works in a job where his hands are occupied but needs to have his phone available at all times. He uses a headset to solve this. So when he receives a call, he answers from the headset. The phone stays in his pocket. Because the screen doesn't lock, his phone is opening apps left and right while he's on the call because the screen activates and doesn't stay locked.
    That would be bad. But it's not what's taking place. The screen does stay locked in the scenario you're describing, and the OP acknowledged that in the first post. The phone only unlocks during a call if the OP unlocks it (via fingerprint or password or whatever).
    06-04-2017 12:51 PM
  7. gvndeb60's Avatar
    That would be bad. But it's not what's taking place. The screen does stay locked in the scenario you're describing, and the OP acknowledged that in the first post. The phone only unlocks during a call if the OP unlocks it (via fingerprint or password or whatever).
    Right. But, that is still not how the screen lock is designed. So if I use the phone as a phone I am not allowed to text or email someone?

    It also happens if I am using the phone and someone calls while the screen is unlocked. Again, I cannot lock the phone. So his description of my issue is accurate for most of my phone calls as I use my phone as a communications device, making calls, sending texts and emails. At that time the phone is just on and doing whatever it wants in my pocket, something I do not want.
    KentuckyHouse and vrndavana like this.
    06-04-2017 01:02 PM
  8. vrndavana's Avatar
    I don't want my phone unlocked on my pocket, with the screen on, because it's not securely locked. The "screen off in pocket feature" doesn't work when I'm on a call that I answered with my Bluetooth. After I'm done with the call I will check my phone and it's almost texting one of my contacts a bunch of random stuff that my "leg typed".
    gvndeb60 and KentuckyHouse like this.
    06-05-2017 03:09 AM
  9. gvndeb60's Avatar
    I don't want my phone unlocked on my pocket, with the screen on, because it's not securely locked. The "screen off in pocket feature" doesn't work when I'm on a call that I answered with my Bluetooth. After I'm done with the call I will check my phone and it's almost texting one of my contacts a bunch of random stuff that my "leg typed".
    Annoying isn't it? I am hoping that the next update has a fix.

    I finally had Samsung tech support get someone on the phone that was able to duplicate it in their end, they said that they submitted it and gave me a reference number, now I just hope they weren't blowing me off.
    KentuckyHouse and vrndavana like this.
    06-05-2017 08:03 AM
  10. jeffmd's Avatar
    Listen, it makes no sense to lock a phone WHILE you are using it... even if you are using a bluetooth audio device. Unlike your title says, the phone does not bypass ANYTHING, YOU unlocked your phone, not the OS, not the phones hardware.

    You are viewing it as a screen lock.. it is not a screen lock it is a PHONE LOCK! It does a tad bit more then just prevent leg text. When initially picking up a call with a bluetooth device the phone considers it in "hands free" mode and remains locked. The moment you unlock it, it is no longer in hands free mode as your hands are all over it. NOW, You may have a beef about not being able to re-enter hands free mode mid call and that is fine, but this isn't a security risk or a bug or what ever other BS you want to call it.
    06-05-2017 09:09 AM
  11. gvndeb60's Avatar
    Listen, it makes no sense to lock a phone WHILE you are using it... even if you are using a bluetooth audio device.
    Just because you cannot comprehend the concept of why someone would want their phone locked at all times does not mean "it makes no sense."

    Unlike your title says, the phone does not bypass ANYTHING, YOU unlocked your phone, not the OS, not the phones hardware.
    Again, sorry it is difficult for you to understand, but if I am manually locking the screen in a manner that should lock the phone(by pressing the power button) and it does not lock the phone, that by definition is the OS unlocking the phone without my permission, thus my title for this thread.

    You are viewing it as a screen lock.. it is not a screen lock it is a PHONE LOCK! It does a tad bit more then just prevent leg text. When initially picking up a call with a bluetooth device the phone considers it in "hands free" mode and remains locked. The moment you unlock it, it is no longer in hands free mode as your hands are all over it.
    So the fact that I send a text or email means I am no longer allowed to use hands free mode? That is comical as other phones(as well as this one before the last update) allow you to continue to be "hands free" as you describe it. Just because my hand touches the phone does not mean it should not be secure.

    NOW, You may have a beef about not being able to re-enter hands free mode mid call and that is fine, but this isn't a security risk or a bug or what ever other BS you want to call it.
    Again, i do not understand how a phone being unlocked against the user's wishes is not a security wish. If you want your front door locked and it magically unlocks against your wishes, is that not a security risk?

    I did not start this thread with a whiny or entitled attitude, I started it to share with others and see if they are getting the same exact results being I can duplicate it 100% of the time on an AT&T S7 Edge, a Verizon S7, and an AT&T S8+(as well as 10 there S7/S7Edge Verizon models that I tested myself and the two S8+'s(carrier unknown)that Samsung tested. I was curious if anyone had found a specific combination of settings that could provide a fix until a permanent one is found by Samsung.

    I also understand that most people do not talk on the phone that much so the user base this affects would be minimal, but I did not expect random internet tough guys to be personally offended by my post.

    It is not up for debate as to whether this is a bug, being a bug is defined by software not performing as expected and this scenario is exactly that. We can debate whether this issue affects you, but I do not want to nor care if it affects you.

    I don't know why you feel the need to constantly come into this thread and tell me I am wrong, but will you please move on? A mod already had to come and clean out your other crap posts once. Just bc you don't see a need for screen locks to work doesn't mean it is not a true bug or an issue for others. Have a great day.
    KentuckyHouse and vrndavana like this.
    06-05-2017 09:13 AM
  12. vrndavana's Avatar
    Hey, did Samsung got back to you about the issue? I just got a new update, I don't know if they fixed that on this latest, didn't test yet. Any luck? I've ordered a LED wallet case from Samsung, just in case there is no fix. At least, I will not being pocket tapping with that case.
    06-26-2017 04:16 AM
  13. Gary02468's Avatar
    if I am manually locking the screen in a manner that should lock the phone(by pressing the power button) and it does not lock the phone, that by definition is the OS unlocking the phone without my permission, thus my title for this thread.
    That's the phone refusing to lock, as opposed to unlocking itself, and as opposed to your title for this thread. You've identified a legitimate problem, but you're misstating it in a manner that sensationalizes it, thereby creating confusion.
    06-26-2017 06:38 AM
  14. Joanne Howard's Avatar
    I can confirm my handset doesn't exhibit that behaviour, if I press power button while on a call it locks the phone, I am not able to do anything else on the phone unless I unlock it again.
    06-26-2017 07:18 AM
  15. Gary02468's Avatar
    I can confirm my handset doesn't exhibit that behaviour, if I press power button while on a call it locks the phone, I am not able to do anything else on the phone unless I unlock it again.
    But are you on BT for the incoming phone call? That's the only time the OP encounters the problem.
    06-26-2017 07:46 AM
  16. GRUNT11B's Avatar
    tried this also. if I'm on Bluetooth and answer a call my phone stays locked, during the call and right after I hang up. No problem here
    06-26-2017 09:05 AM
  17. gvndeb60's Avatar
    Ok so a quick update.

    My AT&T S8+ still does this while on the latest software update including the June security update. It is a wired or wireless headset, the screen can be shut off while on a call but it does not lock. The only way I can get it to lock is to let the screen time out(15 seconds). I have even factory reset the device, it does this before I even set my device up(just skipping through the set up menu and placing a phone call.

    Yesterday I switched my service provider over to T-Mobile and tested their variant of the S8+. And it does not do this at all, the "press power button to lock" works perfectly during a call.
    06-26-2017 09:25 AM
  18. Steven Frost1's Avatar
    it's interesting reading this thread I've been trying to understand it to be honest.

    I understand some people are very security concerned.

    But the title is some what miss leading is this a bug no is it a fault no most people really don't have an issue if there phone remains unlocked during a call in fact if the phone did lock itself there this could cause issues for some like getting access to there diary quickly or internet or what ever they need access too.

    by the way if you don't like the fact people debate things then clearly your not a fan of free speech.

    personally I like the fact the screen doesn't lock there are plenty of features to stop people using my phone if it gets stollen.

    I hope you find a solution to your problem
    06-27-2017 09:23 AM
  19. gvndeb60's Avatar
    it's interesting reading this thread I've been trying to understand it to be honest.
    Hello, thanks for popping in!

    I understand some people are very security concerned.
    Yeah, in this day and age you really have to be careful with your personal data. We already have so much of it floating around out there for people to easily see that I want to really secure my private passwords, emails, and pictures. I also want to respect my contacts' privacy and not potentially expose their name, phone number, and address to people that they did not want it exposed to or shared with.

    But the title is some what miss leading is this a bug no is it a fault no most people really don't have an issue if there phone remains unlocked during a call in fact if the phone did lock itself there this could cause issues for some like getting access to there diary quickly or internet or what ever they need access too.
    There are two parts to this:
    1.) the title is not remotely misleading. There is a setting on this phone under settings, lock screen and security, secure lock settings called "lock instantly with power key" Those are Samsung's words, not mine. If I have a "secure lock" feature in the "security" settings turned on, and it does not function while on a phone call, that by definition is "bypassing security while on a phone call," as I specifically worded the thread title. That is not an opinion, that is fact.
    2.) the second part of your statement is opinion. I am glad that you want to easily bypass security while on a phone call, and you can do that by adjusting your security settings to reflect this. Although I respect your opinion, i do not share it and simply want my phone to function as I have instructed it to do.

    by the way if you don't like the fact people debate things then clearly your not a fan of free speech.
    Lolz. Just wow...please feel free to add your opinion as it is your right. And at no point in time did I complain about other people's opinions. I just do not agree when one member keeps coming into a thread to complain, not contribute, and a mod agreed and deleted a bunch of this member's posts.

    personally I like the fact the screen doesn't lock there are plenty of features to stop people using my phone if it gets stollen.
    I 100% disagree. If someone steals my phone and it is unlocked allowing them full access to my data, they can take any information they want. There is nothing built in to stop this. You can remotely wipe it, but this still leaves your phone vulnerable from the time it is stolen until the time you wipe it, which is more than enough time for my info to be taken.

    I hope you find a solution to your problem
    Thank you for your concern! I did find a solution, it was to ditch the AT&T branded Samsung S8+.
    KentuckyHouse likes this.
    06-27-2017 10:00 AM
  20. TabGuy's Avatar
    And what issue is that? There is no sense in locking the phone during a phone call..so that's that.
    Here's what I hear the OP saying...

    If his phone is stolen and the phone rings and a bad guy answers the phone the phone is magically unlocked. If that's the case I'd be concerned too.
    06-27-2017 02:41 PM
  21. Almeuit's Avatar
    Here's what I hear the OP saying...

    If his phone is stolen and the phone rings and a bad guy answers the phone the phone is magically unlocked. If that's the case I'd be concerned too.
    I think that's only if a Bluetooth device is connected. In order to connect one you'd have to unlock the phone IIRC.
    06-27-2017 02:44 PM
  22. TabGuy's Avatar
    I think that's only if a Bluetooth device is connected. In order to connect one you'd have to unlock the phone IIRC.
    So, if the bad buy steals my phone AND my bluetooth headset he gets in?
    06-27-2017 02:58 PM
  23. gvndeb60's Avatar
    Or a wired headset.
    06-27-2017 03:01 PM
  24. gvndeb60's Avatar
    Basically, the phone does not lock properly while on a call if you are using a wired or wireless headset during a phone call. Besides the obvious security issue, it leads to random keypresses while in your pocket that open apps, send texts, etc.
    06-27-2017 03:02 PM
  25. Almeuit's Avatar
    So, if the bad buy steals my phone AND my bluetooth headset he gets in?
    If everything falls into place maybe .. That is a lot of what ifs :P.
    06-27-2017 03:22 PM
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