1. dexter sexton's Avatar
    my s8 and tab3 are being controlled by a corporate account from Microsoft office 360 and hancom office ....ive factory reset twice tried to uninstall hancom office ive tried changing phone administrators and can't do anything .....i feel my only option left is theft of the admin device and even if I do that there will be security pattern and on lock screen...can anyone help me
    09-02-2017 10:59 PM
  2. PJRed2008's Avatar
    Hancom office is included with the S8, you can't uninstall it, but there isn't any way its controlling your phone. Office is the same and Microsoft has no control over an android phone. I don't know what you mean by theft of the admin device? Please explain why you think your devices are being controlled.
    09-02-2017 11:11 PM
  3. Tim1954's Avatar
    Install Adguard and firewall all. Windows apps...
    09-02-2017 11:38 PM
  4. Averix's Avatar
    This makes no sense. Can you tell us in greater detail what the devices are doing? What do you mean "theft of the admin device"?
    BratPAQ likes this.
    09-03-2017 01:12 AM
  5. dexter sexton's Avatar
    I have found out that this person has set up a Microsoft mdm account and added my s8plus and my tablet 3 under the account with this person as administrator. is there anyway for me to get my phone and tablet off of this corporate account
    09-06-2017 03:15 PM
  6. dexter sexton's Avatar
    it's a Microsoft mdm account office 360 or 365 and it uses Hancom office to download transfer and read my messages contacts list call log and camera .....my phone and tablet are entered as employee and this person's device is administration.....just like if my tablet and phone belonged to a companys
    09-06-2017 03:20 PM
  7. dexter sexton's Avatar
    my iP address and Mac # were used to register into this account factory reset firewalls have not helped ...
    09-06-2017 03:23 PM
  8. PJRed2008's Avatar
    I suggest you take your phone to your carrier's store and have them take a look.
    09-06-2017 03:34 PM
  9. irishlak's Avatar
    Sounds weird, I use Hancom everyday on my device and have had no issues, did you have a good anti-virus / malware /Spyware / full real time protection from malicious web sites or msgs being sent to your device. Im not talking about the free ones or the carriers security sweet. Firewalls will only work if your device is not already infected, once they have your ip and subnet mask, and mac id you can factory reset your device all day long and it wont change anything. One question do you or have you used public wifi with your devices?
    09-06-2017 05:43 PM
  10. irishlak's Avatar
    I know im not saposed to recommend a specific brand or security system but it would not hurt to contact ESET, it may not even be your devices that was compromised but your home internet connection. Just a thought, but yeah umm I would contact your carrier and also samsung directly before purchasing anything. I was part of Verizon's hack and had my Gmail and Chrome compromised as well as my Verizon account and my samsung account. So I told Verizon to eat one and made them pay for my premium security and I got a new S8+ for free.
    09-06-2017 05:52 PM
  11. jeffmd's Avatar
    You can uninstall updates and then disable all of those apps in the app manager.
    09-07-2017 08:30 PM

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