08-26-2018 07:37 AM
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  1. Android Central Question's Avatar
    Hi, I just got my new S9 last week however I am not getting missed calls notification. Have gone though all the settings and third party apps but no joy. Had upgraded from an S7 and never had that problem before
    tom ek and tcw0578 like this.
    03-13-2018 07:33 AM
  2. ScottsoNJ's Avatar
    Hi, I just got my new S9 last week however I am not getting missed calls notification. Have gone though all the settings and third party apps but no joy. Had upgraded from an S7 and never had that problem before
    How do you know if you missed any calls if you aren't getting any notifications? Maybe the calls aren't getting to the phone and are going right to voicemail?
    03-13-2018 09:15 AM
  3. AndyHEFF's Avatar
    Hi, i can pick them up on the call log and have tested some calls by not answering or declining.
    ScottsoNJ likes this.
    03-13-2018 09:50 AM
  4. Chris Chapman4's Avatar
    I have the exact same issue, as my phone also doubles up as a work phone its causing real issues. On the S8 the issue was with an app called True Caller but i cant find it anywhere on this phone..
    tom ek likes this.
    03-13-2018 10:27 AM
  5. intljock's Avatar
    There seems to be a general issue with how the S9 is handling notifications. I can't get notification badges working on any third party apps: Facebook, FB Messenger, Words With Friends, etc. and am having the same problem you are with missed calls and voicemail. Notifications are just DEAD for those apps. Chatted with Samsung Tech Support...no solution. Others are having similar problems and are posting about it on Samsung's Support site, Xda Developers forums and other sites. Hopefully there will be a solution soon.
    lsmith9523 and SDTRMG like this.
    03-13-2018 08:00 PM
  6. cliberti's Avatar
    Works fine for me on t-mobile S9+. Just called from my work phone and shows in AOD as well as the notification pane.
    03-13-2018 08:47 PM
  7. tom ek's Avatar
    I have the same issue... No badges at all, whatever I do with the adequate parameters. No missed calls number, no unread message count, refers to all apps that previously had that. I think it is an error... Question is only what is the difference in configuration that causes this issue for only part of us here?
    03-14-2018 02:53 PM
  8. lsmith9523's Avatar
    There seems to be a general issue with how the S9 is handling notifications. I can't get notification badges working on any third party apps: Facebook, FB Messenger, Words With Friends, etc. and am having the same problem you are with missed calls and voicemail. Notifications are just DEAD for those apps. Chatted with Samsung Tech Support...no solution. Others are having similar problems and are posting about it on Samsung's Support site, Xda Developers forums and other sites. Hopefully there will be a solution soon.
    I am having the same issue. The badges work "sometimes." The other times, I happen to stumble across new emails and messages that are waiting which I had no idea. I have checked each app settings and notifications and all are as they should be.
    03-14-2018 02:57 PM
  9. APURTON's Avatar
    Having the same issue. No badges displayed after a missed call. Also missed calls aren't being displayed on the lock screen.
    donnajay likes this.
    03-14-2018 03:12 PM
  10. CKwik240's Avatar
    I would probably recommend you guys start providing which version of the phone you are running and on what carrier to see if there may be some trends.
    Bankokbob54 likes this.
    03-14-2018 04:08 PM
  11. lucianus_luciferus's Avatar
    very strange...
    my s9+ on EE UK is showing all notifications and badges.
    but I am using smart launcher pro.
    03-14-2018 04:09 PM
  12. AndyHEFF's Avatar
    I would probably recommend you guys start providing which version of the phone you are running and on what carrier to see if there may be some trends.
    03-14-2018 05:16 PM
  13. AndyHEFF's Avatar
    Using a SM-G960F on Vodafone Ireland
    03-14-2018 05:18 PM
  14. Jadaress1's Avatar
    I had exactly the same problem only fix atm moment is to swith off caller id and spam protection in the call settings. Had to found that out myself, took me hours and was so frustrating. Hope this works for you guys.
    03-14-2018 07:20 PM
  15. tom ek's Avatar
    Try this:


    You need to go to:

    Settings -> Apps -> ... (3 dots in upper right corner) -> Special access -> Notification access -> Samsung Experience Home -> and switch it ON (if of course was switched off for any reason)



    For me it solved the problem
    03-15-2018 01:30 PM
  16. Jadaress1's Avatar
    Mine was already on, so wouldn't have solved it for me. Only thing that worked for me was what I suggested above.
    03-15-2018 02:18 PM
  17. Janelle Kanno's Avatar
    I can't get the sound for the notifications to turn off. No matter what I do. I've turned the sound slide off and did it in advanced too. And I'm still getting the sound notifications. Anyone have a clue how to stop them. So frustrated my phone keeps going off.
    03-15-2018 03:34 PM
  18. Janelle Kanno's Avatar
    I have endless notifications even if the sound slide is turned off. I only want the badges. Anyone have a clue?
    03-15-2018 03:36 PM
  19. Tanxx1's Avatar
    Same issue spoke to samsung EE endlessly for two days...In the end EE suggested I put my sim in someone else's phone then miss call my number and see if the notification shows up on the other phone , this would determine wether it's the sim/network or the device. Surprise surprise it turns out to be my lovely frustrating samsung galaxy s9 plus!!!!! Not happy...guy worth trying it....mine is faulty and is going back getting a replacement
    03-16-2018 04:31 PM
  20. tcw0578's Avatar
    Hi, I just got my new S9 last week however I am not getting missed calls notification. Have gone though all the settings and third party apps but no joy. Had upgraded from an S7 and never had that problem before

    I am having the same issue!!!😠😠 Just spent over an hour with technical support regarding miss call notification and no one seems to know anything.
    03-16-2018 09:12 PM
  21. matt england's Avatar
    Had the same problem.
    If you type in notification reminder into the search bar within settings. Then switch on the toggle switch. Make sure calls and mesaage are also toggled. This worked for me. I now get a notification on the lock screen and on the phone app tab. Hope this helps
    03-17-2018 08:52 AM
  22. cat012369's Avatar
    I finally just got mine fixed at the Sprint store. Took them forever to figure out why it wasn't working and, after the guy fixed it, he couldn't find the setting he changed again, so it's something buried pretty well.
    03-17-2018 07:46 PM
  23. rahool360's Avatar
    is that so??? thats terrible!!!
    03-17-2018 09:33 PM
  24. AndyHEFF's Avatar
    Thanks all, have tried the various suggested remedies but still no notifications.
    03-18-2018 06:28 AM
  25. Lisa Shorrock's Avatar
    Hi, I just got my new S9 last week however I am not getting missed calls notification. Have gone though all the settings and third party apps but no joy. Had upgraded from an S7 and never had that problem before
    Hi, I have just found a solution that has worked for my phone:

    Go to settings -> Notifications -> Advanced (top right) -> Advanced Notification Settings -> Contacts

    Then click on default, missed calls and voicemails seperately and change the importance and sound etc.

    This has worked for me, I hope it works for everyone else.
    03-20-2018 03:21 PM
59 123

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