I understand the Vibrant you can use Windows Media Player for syncing purposes, takes care of album art and everything. I've found no other way to get my music on my phone other than drag and drop, and quite frankly that's a PITA. I assume this is because Sprint chose to get rid of the Samsung media player that shows up on the other models, or is it something else? Noticed the Kies software doesn't work with it either. My only real complaint so far with my Epic. Other than that, this phone has been fantastic.