1. Dawn Hnatishion's Avatar
    I have the same problem with my play store and I have yet to find out how to reinstall it back in my phone. When I search Google for it they bring up the Google playstore app. But without the factory one, you can't install anything. It's bull s--it because they supposedly updated their security it wiped out everyone's playstore that was Samsung S4 and lower
    10-30-2016 11:26 PM
  2. gpascha's Avatar
    Jodi S.

    I just want to say a big THANK YOU! I have been looking for my play store for OVER a month and thanks to your directions I was able to find that it was "turned off" and by turning it on... it reinstalled on my window and now I can install apps again.
    12-13-2016 02:59 AM
  3. Tavieeee's Avatar
    The same thing happened to me but, idk what to do. Do you know any suggestions
    12-25-2016 05:58 PM
  4. Daren Lott's Avatar
    I HAD THE SAME PROBLEM. THIS METHOD WORKED.
    SETTINGS
    APPLICATIONS
    APPLICATIONS MANAGER
    Then scroll down and activate the play store app
    Thanks
    12-28-2016 12:42 PM
  5. countrygirlnurse123's Avatar
    The same thing happened to me but, idk what to do. Do you know any suggestions
    I did a factory reset on a galaxy 2 for my son to use. The app store is gone.. not anywhere. Any suggestions?
    12-30-2016 10:36 PM
  6. Shontae Stovall's Avatar
    My playstore app is missing
    04-04-2017 12:02 AM
  7. Kristeyn's Avatar
    The same thing happened to me. I tried to fix those problems with all the suggestion/method in comment box but it really doesn't working. Why this stupid problem can't fix? 😭
    06-01-2017 07:00 AM
  8. darshit shah2's Avatar
    For last several days I was trying very hard to find the solution how to reinstall Google play store icon. I read & tried everything what was suggested here & still didn't find icon back. I didn't know when it was lost. I thought of factory reset too.

    Before factory reset I reinstalled app many times. Still problem was as it is.

    Finally, I asked my wife: "Do you have shareit or xender?" She said she had xender in her mobile. I transferred Google play store app from her mobile & using xender I got it reinstalled. I got icon as well.

    There is a proverb: There is a hand of any woman behind the success of yours. This is very much true in my case also.

    Ok, if you don't want to read the above paragraphs & still want to have solution:
    USE XENDER & TRANSFER GOOGLE PLAY STORE APP FROM ANY OTHER MOBILE & REINSTALL.
    09-06-2017 07:03 PM
  9. Janice Faux's Avatar
    I have loss my google play store app completely from my phone, i have tried everything i know how to get it back n no success! PLEASE HELP!! Thank you.
    02-15-2018 05:40 AM
  10. rb56's Avatar
    So all of a sudden the Play Store app icon disappeared from my phone. It used to be right on my home screen now it's gone. It's not even listed in my application manager. Now when I want to go to the Play Store I have to Google search for it. I can't even find a way to reinstall it on my phone, I don't even see it in the Play Store.

    Did they change it or something? Also, I tried to install this game called "Smash Cops Heat" and rather than installing it immediately it says something like "Congratulations! Smash Cops Heat will be installed soon!". Yet when I view it in the Play Store it says it's installed, but it's not listed as an app on my phone. I've restarted my phone several times and it's still acting weird.

    Android version 4.3

    Thanks for any help.
    Hi to settings\apps, select the 3 does in upper right corner, select show system apps scroll down to find Google play. Prolly shows disabled, tick enable done.
    01-28-2019 07:24 PM
  11. MissQ478's Avatar
    I have tried all of the above and I still can not find the app. It seems to really have disappeared. I can't even figure out how to reinstall/download it again. None of the sites seem legit or work. Will see if I can get it from my husband's phone as suggested, but nothing else has worked. Anyone else? It is not disabled. It is gone.
    03-14-2019 09:16 AM
  12. B. Diddy's Avatar
    I have tried all of the above and I still can not find the app. It seems to really have disappeared. I can't even figure out how to reinstall/download it again. None of the sites seem legit or work. Will see if I can get it from my husband's phone as suggested, but nothing else has worked. Anyone else? It is not disabled. It is gone.
    See response in your other thread: https://forums.androidcentral.com/ge...lay-store.html
    Yesterday 10:20 AM
37 12

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