My son ran into glitches trying to get his phone replaced at the store under T-mobile's Jump replacement program. His Note 3 is boot-looping a lot as was mine. In my case I ended up with a note 4.
He was hoping to migrate at the store but T-mobile wasn't able to explain clearly the process (hence, he cannot explain it to me). It turned out also the replacement Note 3 started bootlooping.... so whatever they did, he could not verify.
What's the best backup / restore option? Any security concerns with Google backup / restore method? Any comments on Helium? Or Titanium?
He was hoping to migrate at the store but T-mobile wasn't able to explain clearly the process (hence, he cannot explain it to me). It turned out also the replacement Note 3 started bootlooping.... so whatever they did, he could not verify.
What's the best backup / restore option? Any security concerns with Google backup / restore method? Any comments on Helium? Or Titanium?