Bringing existing device to AT&T

cb2367

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Jun 12, 2010
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I have the Moto Z Force that I purchased in August 2016. I'm in the process of getting AT&T service. A promo was offered to me to get TV, Internet, and Cell as home phone for one price.

Upon checking the IMEI number of my current device on the AT&T website, I kept getting a message to enter a valid IMEI. I then checked transfer based on device and only the Z Force 2 is listed. Is there really that much of a difference between the two phones such that the Z Force would not work but the Z Force 2 would?
 

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