YOu guys are going to LOVE this....I went back to the same store Saturday. I explained to the salesman what had transpired (told 16 Int + 16 ext was same as 32 GB).....he said that is correct...I said "No it is not, I was mislead. Technically I do understand that 16+16=32, BUT that the 32 GB phone had 32 GB INTERNAL memory...." He argued, insisting that the two ideas were the same. He then said "I will show you"..I responded "fine, pull up verizons site"....he got the stupidest look on his face. He said I was correct (duh) and said that is what the all understood in that store (BS)....I told him I wanted to exchange the phone for a 32 GB....which was what I originally came in for. Now he begins to argue with me that I will never actually use 32 GB. I said it doesn't matter if I do or don't...it is the phone I came in for. Long story short...I am off to another store...they didn't have any...I would have had to turn in the phones we have and be phoneless.
I will let you know how that turns out