4G problems...again

[Tripp1717]

I had an epic 4G when it came out and maybe 3-4 months in, for no reason at all the 4G sysmbol would not appear/nor could u turn it on at all. Go to Sprint and they issue me a new phone. All is well, got the OTA 2.1 and had alittle problem at first, but worked it out and everything has been amazing....untill a few days ago. This time the 4G is there, but im not getting 4G speeds at all. My average speed using testmy.net and seedtest.com were about 900 kB/s. Now i get between 35 and 45 kB/s. So ive been instructed to go back again to my sprint store. Has anyone els had this problem? This is 2 phones now? I do turn 4G off and on alot because where i work i get no 4G service and it kills the battery. other than that the phone is in perfect shape. And up untill a few days ago was running fine. So it wasnt the update. I hate sprint, if the epic were on another carrier id be there in a heartbeat! Love the keyboard with the AMOLED screen. So, has anyone had problems like this?

 

[Andrew Ruffolo]

I had an epic 4G when it came out and maybe 3-4 months in, for no reason at all the 4G sysmbol would not appear/nor could u turn it on at all. Go to Sprint and they issue me a new phone. All is well, got the OTA 2.1 and had alittle problem at first, but worked it out and everything has been amazing....untill a few days ago. This time the 4G is there, but im not getting 4G speeds at all. My average speed using testmy.net and seedtest.com were about 900 kB/s. Now i get between 35 and 45 kB/s. So ive been instructed to go back again to my sprint store. Has anyone els had this problem? This is 2 phones now? I do turn 4G off and on alot because where i work i get no 4G service and it kills the battery. other than that the phone is in perfect shape. And up untill a few days ago was running fine. So it wasnt the update. I hate sprint, if the epic were on another carrier id be there in a heartbeat! Love the keyboard with the AMOLED screen. So, has anyone had problems like this?

Its Sprint/Clear. My speeds have kicked the bucket since DI18. Max I've gotten is 3 Mbps download (used to get over 7). My 3G speeds today were around 200kbps (WOOHOO, go Sprint!!)

 

[Bmwillz]

Same problem here. over the entire weekend my 4g speeds dropped drastically . All the while showing a strong signal. Sometimes I would be suck loading a page. Called sprint and they reset the phone. Haven't downloaded anything yet but will be back with results soon.

 

[montanaxvi]

My 4G stopped working similar to what yours did when you were given a new phone.

I would try to turn 4G on and it would say turning on but nothing ever happened, since I have gotten the new phone about a month ago I haven't had any issues.

 

[Tripp1717]

My speeds never really dipped, they literally went from on the average 800kB/s to 34kB/s. And i rebooted the phone, i did everything. 4G says i have 3/2 bars but it is NOT working. So now i get another refurbished phone and hope it lasts another 3 months. My 3G is the same speed as my 4G. so my phone is not linking up with it correctly. Just tested while writing this: 18kB/s. My dads new 4G T-mobile galaxy s on HSPA+ gets about 800kB/s. Im really pissed.

 

[rando991]

My 4G stopped working similar to what yours did when you were given a new phone.

I would try to turn 4G on and it would say turning on but nothing ever happened, since I have gotten the new phone about a month ago I haven't had any issues.

My first 2 phones back at the end of August (mine and my wife's) did that back after about 2 weeks and we had to get both replaced. My wife still had to get a 2d replacement when we found that hers would not send/receive data, calls, nor text when she had a roaming signal...we were in a state park near a Verizon tower. Spent 3 hrs on my phone with tech sup and ended up taking the phone to a Sprint store where they couldn't fix it. Got the new one when we got home. The only thing I could figure with that one was I did a manual update to DI18 on hers from the SD card. That's why I don't want to do a manual update again.

 

[robomav]

i have never had any 4g issues however i do not use it a lot and i live in chicago so maybe i am in a good 4g area

 

[cmoneyct]

My 4g is awesome. I don't use it all the time because of the battery drain, but on mobile speed test I'm killin it. I love this phone.