5g Wifi not showing in my android phone

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Android Central Question

I have Samsung note 9 phone. It is compatible for 5g wifi network.

I had 60mbps wifi plan on 2.4ghz router.

I decided to upgrade my plan from 60mbps to 100mbps plan, so i needed 5ghz router. The technicians of wifi providing service team came and installed 5ghz router and setup all the details. So as soon as they setup everything i got Usama and Usama5G on my phone which is my wifi name. So i connected to Usama5G to check whether i am getting full speed. Then i checked speed 2 times and then restarted my router. So after restarting the router i can't see Usama5G anymore in my phone. But it is still showing in those technicians phones. We did everything. Restarted my phone 3 times. Reset the router 2 times. But still Usama5G is not showing anymore on my phone.

Please help me someone. What should i do now?
 
Welcome to Android Central! What's the brand/model of the router? What 802.11 wi-fi protocol is it set to -- 802.11n, 802.11ac, or something else?
 

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