7/16/2012 NO CHARGE OR EMAIL (GP Check-in Thread)

[eneisch]

I just talked to a Play store rep. The guy was so nice and courteous that I couldn't really be mad, although I never try to lose my temper with people on the phone, it just makes it worse.

I won't be getting my N7 and case until Monday or Tuesday of next week. They told me they escalated my shipping to overnight but, that really means nothing to me now. They said my order was held up because of the case and it was a 16GB model. I don't believe them but there is nothing I can do about it. They know people really want this device so, they got us.

Next week is actually better for me anyway since I'll be off all week. That's if they were telling the truth. l'll feel better when I actually get a tracking number. Ordered 6/28

That really is disappointing to hear (especially since I also ordered an N7 with case on June 28th). Next week is not better for me because I am leaving for vacation!

They should have shipped the N7 to us by tomorrow and sent us the case separately next week. What they are indicating to me is that they are more interested in saving money on shipping costs, than they are in assuring customer satisfaction.

This is really unacceptable and I don't understand why the tech media isn't all over this. If this was the way an Apple launch was handled it would be reported on every major tech blog (Engadget, Gizmodo, etc.) ad nauseam.

 

[redkos]

Ordered 07/06 Charge hit my card yesterday around 5PM CST, still no e-mail for tracking informtaion. Is it a possibility for them to ship it and not have tracking info since its overnight?

Exact same time the charge hit my card. UPS just came and went delivering other things but not my Nexus 7. Guess I've got to hold out for some good news tomorrow morning.

 

[Pigman]

Not trying to Brag, but:
Ordered 7/18/2012
Shipped 7/18/2012 - It's currently out for delivery and should arrive by 3:00 PM est 7/19/2012
16 gb model, nothing else
Cincinnati, OH
It shipped from Louisville, KY.

I guess that 3-4 weeks delivery on the Play store page is a little inaccurate.

 

[vkapadia]

Not trying to Brag, but:
Ordered 7/18/2012
Shipped 7/18/2012 - It's currently out for delivery and should arrive by 3:00 PM est 7/19/2012
16 gb model, nothing else
Cincinnati, OH
It shipped from Louisville, KY.

I guess that 3-4 weeks delivery on the Play store page is a little inaccurate.

Wow, that's awesome! This is why most of us are irritated with Google. There are people who ordered during I/O that haven't received any word, and people that order now are getting theirs. Still, congratulations! Mine is supposed to arrive today, its out on the truck for delivery already!

 

[mhaner]

Not trying to Brag, but:
Ordered 7/18/2012
Shipped 7/18/2012 - It's currently out for delivery and should arrive by 3:00 PM est 7/19/2012
16 gb model, nothing else
Cincinnati, OH
It shipped from Louisville, KY.

I guess that 3-4 weeks delivery on the Play store page is a little inaccurate.

That is exactly why a lot of us are frustrated with google. I even sent an email asking if I could cancel the case if that was delaying shipping and never got a response. I called and was on hold for 45 minutes before I got tired of waiting and hung up. Google has completely screwed those of us that pre-ordered this device. I'm a huge google fan, but the way this has been handled has been ridiculous.

 

[Pigman]

That is exactly why a lot of us are frustrated with google. I even sent an email asking if I could cancel the case if that was delaying shipping and never got a response. I called and was on hold for 45 minutes before I got tired of waiting and hung up. Google has completely screwed those of us that pre-ordered this device. I'm a huge google fan, but the way this has been handled has been ridiculous.

That sucks! I was going to pre-order, then I heard rumors of a 10" version so I was going to wait. Well I kept hearing how great the tablet is, and went ahead and ordered anyway. It seems as if I luckily stumbled onto the best way to get one. I hope that you and the others get your shipping notifications soon.

Allan

 

[eneisch]

I'm trying according to the mass e-mail the latest it should ship out is tonight. I hope they keep good on their word. By the way your "Signature" made me LOL. Hilarious man.

Actually if you ordered a case, it doesn't have to ship until tomorrow for them to keep their word. I was just re-reading the statement on the Google Play store and they only promised that "stand alone" orders would ship by the 19th. If you ordered a cover or other accessory it says it will ship "this week" which could mean Friday with a Monday delivery.

Still think if you ordered a cover, and they couldn't ship it to you by today, they should have broken up the order to so that the N7 would be received by tomorrow and the case at a later date. Since others are receiving their orders with cases it seems to me like the case is being used as an excuse, rather than a valid explanation.

 

[Chorazin]

Not trying to Brag, but:
Ordered 7/18/2012
Shipped 7/18/2012 - It's currently out for delivery and should arrive by 3:00 PM est 7/19/2012
16 gb model, nothing else
Cincinnati, OH
It shipped from Louisville, KY.

I guess that 3-4 weeks delivery on the Play store page is a little inaccurate.

Not trying to brag, really? So you post in this thread full of unhappy people after already making a whole new topic about how you're getting yours the day after ordering?

Seems a little like rubbing it in. Not cool at all.

 

[vkapadia]

Not trying to brag, really? So you post in this thread full of unhappy people after already making a whole new topic about how you're getting yours the day after ordering? Seems a little like rubbing it in. Not cool at all.

I don't know. It doesn't feel like he's bragging. Seems like he's just sharing information on how badly Google botched this up.

 

[Chorazin]

I don't know. It doesn't feel like he's bragging. Seems like he's just sharing information on how badly Google botched this up.

I think that's pretty obvious to everyone at this point....

 

[Pigman]

Not trying to brag, really? So you post in this thread full of unhappy people after already making a whole new topic about how you're getting yours the day after ordering?

Seems a little like rubbing it in. Not cool at all.

I would have posted here first had I seen this thread. As I said I am sorry the pre-orders got so screwed up, but yeah I though others might want to know that I am getting mine. So yes there is proof that the whole release has been mucked up quite a bit. You see it is bragging, well that wasn't my intent.

 

[Pigman]

I think that's pretty obvious to everyone at this point....

Wow, sour grapes!

 

[vkapadia]

Wow, sour grapes!

I understand his frustration though, it was Google that soured them.

______
Ordered on July 6, 9:20AM Pacific, 16GB, no case.
Credit card hold July 18, 3:20PM PST, Google Play order moved to top of list.
Shipping email July 19, 11:48PM PST, with tracking number.
Out for delivery July 19, 7:01AM PST.

 

[Chorazin]

I understand his frustration though, it was Google that soured them..

You're damn right I'm sour, and you're also right that it's completely Google's fault. I sit here with NO IDEA when my f'n tablet is even being shipped when people are saying they get theirs a day after ordering. I ordered the thing three weeks ago!

It's beyond infuriating.

 

[Pigman]

I think it sucks as well. Totally botched release. But condemning me as a braggart, well I don't think that was called for. I do hope you hear something soon.

 

[vkapadia]

IT'S HERE!!! Now gotta wait until I get home

At least my wife sent me a picture.

______
Ordered on July 6, 9:20AM Pacific, 16GB, no case.
Credit card hold July 18, 3:20PM PST, Google Play order moved to top of list.
Shipping email July 19, 11:48PM PST, with tracking number.
Out for delivery July 19, 7:01AM PST.
ARRIVED July 19, 12:26PM PST!!!

 

[Jonouchy]

Hey congrats man. I ordered the same day as you, got charged the same day as you. But, still no shipping information. I hope when i get home from work i'll be just as lucky. Enjoy.

 

[haw1144]

ordered 7/5. charged 7/18. delivered this morning (7/19).
16gb no case

 

[mhaner]

Charges just hit the card. woohoo. hopefully it gets here tomorrow so I can mess with it this weekend.

 

[qnet]

That really is disappointing to hear (especially since I also ordered an N7 with case on June 28th). Next week is not better for me because I am leaving for vacation!

They should have shipped the N7 to us by tomorrow and sent us the case separately next week. What they are indicating to me is that they are more interested in saving money on shipping costs, than they are in assuring customer satisfaction.

This is really unacceptable and I don't understand why the tech media isn't all over this. If this was the way an Apple launch was handled it would be reported on every major tech blog (Engadget, Gizmodo, etc.) ad nauseam.

Yeah, it's a really screwed up situation. I've never been through anything like this before as far as a shopping experience. One of the worst things is them not canceling the order, basically holding your money hostage. I still may go to Sams with my friend since I can afford to get another tablet, reject the other one and wait for my refund.

IT'S HERE!!! Now gotta wait until I get home

At least my wife sent me a picture.



______
Ordered on July 6, 9:20AM Pacific, 16GB, no case.
Credit card hold July 18, 3:20PM PST, Google Play order moved to top of list.
Shipping email July 19, 11:48PM PST, with tracking number.
Out for delivery July 19, 7:01AM PST.
ARRIVED July 19, 12:26PM PST!!!

Congrats!