$99.22 Sprint bill? 79bucks my ***

[rlanza1054]

Hi all,

I've been reading this thread and I don't understand the term 'spending limit'?

What that heck is that?

Thanks!

Rob

Sent from my SPH-D710 using Tapatalk

 

[expertzero1]

Hi all,

I've been reading this thread and I don't understand the term 'spending limit'?

What that heck is that?

Thanks!

Rob

Sent from my SPH-D710 using Tapatalk

if your new to credit, or have a poor credit score, you have a limit placed on your account. You are charged 5 dollars a month unless you do auto pay.

 

[rlanza1054]

Forgot one thing!

I called Sprint the other day, because I read here something about that on this new plan; which I had to switch to going from my Webos Pre. that we no longer get free data roaming (voice roaming is still free).

So Sprint confirmed to me what I read here, no free data roaming anymore!

So guys and gals please be careful when switching on data roaming.

I suggest you set your phone to 'Sprint only'. Then if you really need it you can turn it on manually.

To be honest, a lot of users are running into trouble when its set to data roaming. Seems the Epic is trying to switch when it shouldn't.

Rob

Sent from my SPH-D710 using Tapatalk

 

[michikade#AC]

Really? I just changed a few things and they told me the roaming data was still capped at 300mb, like it's been for ages. According to the TOS:

Off-network Roaming: The primary use of your Device must be for domestic purposes within the Sprint-owned network. Domestic means use in the 50 United States and U.S. Territories (except Guam). Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network usage in a month exceeds: (1) voice: 800 min. or a majority of minutes; or (2) data: 300 megabytes or a majority of kilobytes. The display on your device may not always be on and will not indicate whether you will incur roaming charges. You can monitor usage online through My Account. Roaming is not available with single-band phones, or to customers who reside or whose primary use is outside an area covered by the Nationwide Sprint Network. Sprint may limit or terminate service if you move outside of the Sprint owned-network.

Maybe I'm missing something. If so, I'm boned because my phone roams while I'm in class and I don't always remember to turn on wifi.

 

[IAmSixNine]

No.. I was actually refering to their upgrades as in buying a new phone.. if you are a customer long enough they blow some smoke up your back end and call you a premier customer and offer "annual" upgrades.. but they HOSE you with the cost of the phone.. and almost always make you do some sort of mail in rebate.

At the same time my brother was bragging about being some premier Sprint customer for being with them for 7 years.. he had to pay 300 upfront for his Epic 4g and wait a decent while for some mail in rebate crap.. at the same time as a new customer with zero rep with Verizon.. I am getting 2 Fascinates for 2 cents...

Fact of the matter is they have no history of being liberal with early upgrades like Verizon has, or even AT&T in some cases.

My customer experience issues with them are from long ago.. and I'm pretty sure they were using an India call center.

My brothers issues are old, and recent.. and the dropping of their customers for "complaining to much" wasnt to long ago.

Even you yourself.. in the few posts I have read of yours explain how bad their customer service is even as your defending it.. I would simply be disgusted to the point I would have to cancel my service if they thought it was legit to charge customers 5.00 fee a month simply because they arent signed up for automatic billing??? are you kidding me ??

Ive paid every single Verizon bill well before the due date.. because I'm a happy customer.. you seem to make them have to work to get it from you.. because you are an UNHAPPY customer.. if the customer isnt happy.. well then customer service isnt cutting it.

I have called verizon with petty issues several times.. I was granted a 80 dollar credit simply for complaining about a coverage issue (which I blew out of proportion slightly.. but still the fact is they were extremely courtesy and were willing to do whatever they had to do to make sure I was happy)

SPRINT DOES NOT DO THIS.

they advertise 79.99 unlimited everything.. yet add 9.99 to almost every smart phone at this point.. thats pretty sad. The company has been doing horrible for a long time and now they have completely dropped wimax.. I cant imagine why anyone is sticking with this company unless either of these situations is present:

1. they burnt their bridges with every other carrier.
2. sprint is the only carrier available in their area.

The only real complaint i have with them as of now is data speeds.
Seems the system is getting over loaded and speeds will vary from a hundred kb down to just over a meg. The other day i was doing some testing and it was 1.8mb down.
I called customer care Monday to get my MSL codes and i got it within a couple of minutes. No long wait on the phone, no transfers. The first rep verified my info and gave me the code. When i had a mogul it took me 3 calls. So i think they have made some improvements.
You are right that i have complained about a few things. Spending limit fee and slow data speeds. But over all i am happy.
I feel that for the price i am getting good service. I had ATT about 6 years ago, had a lot of dropped calls. I have a work phone now thats an iPhone 4 and seems nothing has changed. Still get dropped calls. I actually have almost full bars in my office with ATT, but with Sprint its 1 bar, and yet i seem to have to make my important or longer duration calls on my Sprint phone so i wont drop it.
I have never used the other carriers so havnt burned my bridges with them.
I guess its all perspective. If they were truly so bad i dont think they would be in business anymore.
As far as them dropping wimax thats a good thing.
As a company they were the first to implement a new technology so they could brand 4G. Not add some minor upgrade to boost speeds and call it 4G. I read on a wiki page somewhere about 4G and its terminology and i am not sure any carrier truly has it yet. I think right now its all about branding.
Sprint had it first, tested it, found it wasnt to their liking, and are making the switch to a better technology.
Its good to see consumers watching their bills, with several million customers, all it takes is a 1 dollar mistake on all the bills to make them a few billion bucks. I check every bill before i make a payment.
Mistakes happen. In the past Sprint has been pretty good about correcting them. But they always ask me to make the payment and then they apply a credit to the next bill. Seems they cant adjust a bill once its been created. But i guess thats big business.

Sprint has also changed up a lot of stuff with rebates. For a while they had it, got rid of it, it came back and now i think they are gone again. I remember waiting for my rebate on my EVO 4G. But now i think they dont have them anymore.

I went to a Sprint / HTC Customer appreciation event last week in Dallas and spoke with a Sprint rep from their corporate HQ, and she said a lot of people are unhappy about the removal of the Premier Program sprint offered. But they are doing it to save money.

Heres what matters to me. My bill is 59.99 plus 10 for smart phone plus 4.99 spending limit fee plus taxes. Averages to around 85 a month. I am ok with that. (well not the spending limit fee. LOL)
I have friends on other carries with single line prices at or over 100 bucks.

lets just agree to disagree. I like Sprint. You like ATT. Were both opinionated.

EDIT Let me rephrase a tad bit. 4G branding as we know it applies to the different generations of system upgrades. To me Wimax is not 4G because it was not an upgrade to the existing 3G CDMA system. But since it does give faster data speeds it is 4G. Verizon and ATT are more true 4G because they are implementing LTE on their systems as a true upgrade to existing equipment. Sprint added a whole separate network. But with Sprint it hasnt crashed. With Verizon they have had 3 separate and complete data outages related to LTE failure. Thank you Verizon for helping everyone work out the bugs in LTE. By the time Sprint gets it hopefully it will be fixed.
I am glad to see Sprint and the other carriers going with LTE, Long Term Evolution equipment. FYI, this is a great read, http://en.wikipedia.org/wiki/3GPP_Long_Term_Evolution
Hopefully this will bring handset costs down over time so manufacturers wont have to make so many different versions of a phone with different chip sets and different band / type of radios in them.

 

[GCMS]

Forgot one thing!

I called Sprint the other day, because I read here something about that on this new plan; which I had to switch to going from my Webos Pre. that we no longer get free data roaming (voice roaming is still free).

So Sprint confirmed to me what I read here, no free data roaming anymore!

So guys and gals please be careful when switching on data roaming.

I suggest you set your phone to 'Sprint only'. Then if you really need it you can turn it on manually.

To be honest, a lot of users are running into trouble when its set to data roaming. Seems the Epic is trying to switch when it shouldn't.

Rob

Sent from my SPH-D710 using Tapatalk

Does Data roaming apply to texting too? At work i get very poor reception and am in roaming most times so instead of using phone to make calls i do texting instead. Am I going to get charged extra for every text i send and receive while on roaming?

 

[philly]

The only real complaint i have with them as of now is data speeds.
Seems the system is getting over loaded and speeds will vary from a hundred kb down to just over a meg. The other day i was doing some testing and it was 1.8mb down.
I called customer care Monday to get my MSL codes and i got it within a couple of minutes. No long wait on the phone, no transfers. The first rep verified my info and gave me the code. When i had a mogul it took me 3 calls. So i think they have made some improvements.
You are right that i have complained about a few things. Spending limit fee and slow data speeds. But over all i am happy.
I feel that for the price i am getting good service. I had ATT about 6 years ago, had a lot of dropped calls. I have a work phone now thats an iPhone 4 and seems nothing has changed. Still get dropped calls. I actually have almost full bars in my office with ATT, but with Sprint its 1 bar, and yet i seem to have to make my important or longer duration calls on my Sprint phone so i wont drop it.
I have never used the other carriers so havnt burned my bridges with them.
I guess its all perspective. If they were truly so bad i dont think they would be in business anymore.
As far as them dropping wimax thats a good thing.
As a company they were the first to implement a new technology so they could brand 4G. Not add some minor upgrade to boost speeds and call it 4G. I read on a wiki page somewhere about 4G and its terminology and i am not sure any carrier truly has it yet. I think right now its all about branding.
Sprint had it first, tested it, found it wasnt to their liking, and are making the switch to a better technology.
Its good to see consumers watching their bills, with several million customers, all it takes is a 1 dollar mistake on all the bills to make them a few billion bucks. I check every bill before i make a payment.
Mistakes happen. In the past Sprint has been pretty good about correcting them. But they always ask me to make the payment and then they apply a credit to the next bill. Seems they cant adjust a bill once its been created. But i guess thats big business.

Sprint has also changed up a lot of stuff with rebates. For a while they had it, got rid of it, it came back and now i think they are gone again. I remember waiting for my rebate on my EVO 4G. But now i think they dont have them anymore.

I went to a Sprint / HTC Customer appreciation event last week in Dallas and spoke with a Sprint rep from their corporate HQ, and she said a lot of people are unhappy about the removal of the Premier Program sprint offered. But they are doing it to save money.

Heres what matters to me. My bill is 59.99 plus 10 for smart phone plus 4.99 spending limit fee plus taxes. Averages to around 85 a month. I am ok with that. (well not the spending limit fee. LOL)
I have friends on other carries with single line prices at or over 100 bucks.

lets just agree to disagree. I like Sprint. You like ATT. Were both opinionated.

EDIT Let me rephrase a tad bit. 4G branding as we know it applies to the different generations of system upgrades. To me Wimax is not 4G because it was not an upgrade to the existing 3G CDMA system. But since it does give faster data speeds it is 4G. Verizon and ATT are more true 4G because they are implementing LTE on their systems as a true upgrade to existing equipment. Sprint added a whole separate network. But with Sprint it hasnt crashed. With Verizon they have had 3 separate and complete data outages related to LTE failure. Thank you Verizon for helping everyone work out the bugs in LTE. By the time Sprint gets it hopefully it will be fixed.
I am glad to see Sprint and the other carriers going with LTE, Long Term Evolution equipment. FYI, this is a great read, 3GPP Long Term Evolution - Wikipedia, the free encyclopedia
Hopefully this will bring handset costs down over time so manufacturers wont have to make so many different versions of a phone with different chip sets and different band / type of radios in them.

great post.. but for the record I dont like ATT, I do like Verizon though