After factory resetting my LG G4, why do I only have the back button?

[AC Question]

after factory reseting my lg4g why do i only have the back button

The three buttons on bottom have only the back button highlighted. Cant access my settings

 

[the tall guy]

Re: after factory reseting my lg4g why do i only have the back button

Hi, did you update the phone to Marshmallow?